Broadband

What to Know When Switching Internet Providers

Residential internet service is a competitive business. Internet technology continues to evolve and new players are always entering the market. Therefore, the best deal you could find five years ago may not be right for you today. Also, many internet providers offer limited-time reduced pricing, which can cause your bill to increase significantly after the promotional period ends. It’s worth periodically checking your options to determine whether it’s time to switch internet providers (ISPs). We will help you evaluate what you need in an internet package and explain how to switch internet providers.

Determine your internet needs

The first step in determining your internet needs is choosing which types of internet can best meet those needs. Although more speed is always fun to have, the speeds you need will depend largely on how you use the internet:

• Casual browsing and social media: Casual web browsing and social media don’t require a lot of speed. Anything up to 25 Mbps should be enough, with the higher end of the range giving you some wiggle room to stream a movie now and then.
• HD video streaming: Technically, you need about 5 Mbps for HD streaming and 25 Mbps for 4K streaming through Netflix and about twice that for YouTube. In reality, though, these services tend to buffer (preload video) at much higher speeds. If you can, go for a connection that’s at least 50 to 100 Mbps.
• Online gaming: Gaming only requires speeds of 3 to 6 Mbps, depending on game specifications, but lag can be a problem. For the smoothest gameplay, online gamers should connect at 50 to 100 Mbps or more.
• Homes with just a few devices: The above recommendations apply to one or two devices connecting simultaneously. If you have a small household, follow the suggestions above.
• Homes with many connected devices: If you have an internet-connected smart home, or your family has a lot of devices, go for a faster connection. For example, the HD streaming speeds detailed above are per device. If your family watches different movies in different parts of the house, each connection needs plenty of speed. Choose a connection that’s at least 150 to 200 Mbps.

As you might expect, different types of internet cater to different needs:

• Fiber-optic: Fiber-optic internet carries data on light signals along fibers bundled together in cables. It offers speeds of up to 1,000 Mbps (1 Gbps) for both downloading and uploading and is a popular choice for those with smart homes and those interested in future-proofing their internet connection. However, it’s not yet available in many markets as of early 2020.
• Cable: Cable internet connects to the same network as cable TV, using space on designated channels. Average cable download speeds are up to 200 Mbps, and many companies now offer speeds of 1,000 Mbps. Unlike fiber, though, upload speeds are slower than download speeds due to providers prioritizing the activities we do most online. Cable internet is widely available across the United States, except in very rural areas.
• DSL: Short for digital subscriber line, DSL internet uses the extra bandwidth on your traditional home phone line. It doesn’t take over the entire line, but service quality varies depending on how far you are from the closest access point. Download speeds of up to 100 Mbps are available in some areas, though speeds under 10 Mbps are more typical, especially in rural areas. DSL can be a very cost-effective choice, especially if you already have a landline home phone.
• Satellite: If you live in a very remote area, satellite internet may be your only option. There are only two satellite internet providers in the United States: HughesNet and Viasat. Speeds are limited (about 25 Mbps with HughesNet and 30 Mbps with Viasat) and the service is relatively pricey.

What to expect when switching internet providers

Switching internet providers is not always straightforward. You may need to pay a contract buyout fee, though some providers will pay off your old contract when you switch to their service. You may find that your current provider suddenly offers you a better deal when you call to cancel service. Your favorite internet provider may not offer service in your area, or you may lose bundling discounts if you don’t also change your TV and phone services.

How to switch internet providers step by step

Fortunately, it’s possible to switch internet providers by taking a step-by-step approach:

Step 1: Research new providers

The first step is to learn which internet providers offer service in your area. You can use this zip code search tool to narrow down your search to providers in your neighborhood. Research available plans to determine which ones might fit your needs and budget. You might wonder, “Can I switch internet providers mid-contract?” If this is a concern for you, look for a new provider that will buy out your existing contract.

Step 2: Call your current internet provider to inquire about deals

Before you sign up with a new provider, call your existing internet provider. Companies prefer not to lose customers, so they may offer you a good deal to stay. If your current service is acceptable, it’s worth comparing the offer to those you found from other providers to see if it makes sense to stick with your existing ISP.

Step 3: Overlap your services

If you’re wondering how to switch internet providers without losing internet, the solution is to overlap your services. Don’t turn off your current service until your new service is installed and working properly. You will end up paying for a few days of both services, but it may be worth it to avoid losing your internet.

Step 4: Choose your installation

Depending on the type of internet service you choose and whether your home has existing lines, you may be able to install your new internet yourself or you may need professional installation. Your sales representative should be able to help you decide which type of installation is right for you.

Step 5: Test your new connection

If you have a professional installer come to your home, they will make sure the connection is working properly. If you install your own equipment, take the time to check out a few websites and maybe stream a TV show to make sure there are no problems with the connection.

Step 6: Return your old equipment

When your new connection is running properly, cancel your former service and return all equipment that belongs to that provider as soon as possible to avoid fees.

Frequently asked questions

Should I switch internet providers? 

Only you can decide whether switching internet providers is right for you. However, with technology evolving rapidly and new companies continually entering the market, it only makes sense to review your options every year or two to see if there is a better choice. You’ll also want to consider switching if you need faster speeds or feel you’re paying for internet speeds you don’t need. 

Can I switch internet providers mid-contract? 

You can always switch internet providers mid-contract, but there may be a contract cancellation fee. If you are concerned about this, choose a new provider that is willing to pay off your old contract. If you can’t find one who will buy out your contract, it may still be worthwhile to switch if you’ll save money in the long term.

How can I switch internet providers without losing internet? 

The best way to switch internet providers without losing internet is to overlap your services by a few days. Though you will have to pay for those days, it allows you to get your new service up and running before your previous service is disconnected.

Which type of internet should I choose? 

Which type of internet to choose depends on your budget, geographic location and internet needs. Fiber-optic and cable internet are the fastest, and cable is widely available. DSL and satellite may be the only options in more rural areas. DSL is generally inexpensive, but the signal degrades the further you are from an access point. Satellite is reliable but pricey. Consider all factors when making your decision.

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Some internet providers are cheaper than others. Their affordable price may be based on speed and data caps. Some internet plans can be bundled with your phone service and TV service. However, once the promotional or introductory rate has expired, you’ll need to pay for the regular price of the product. 

To help you make an informed decision, we’ve done our research and collected cheap internet services that will satisfy your needs. 

Cheap internet fees to consider  

To ensure your money is well spent, here are a few things to consider when shopping for cheap internet plans. 

Cancellation or termination fees – Some internet plans require users to opt-in on a contract that may last for one to three years. Breaking the contract may cost hundreds of dollars in cancellation fees.

Installation fees – These are fees related to the setup and installation of the equipment by a professional technician. 

Buying or using necessary equipment – Internet providers may require an additional modem and router fee. 

Introductory offers – There is usually a cheap introductory offer to encourage customers to move to another internet service provider. After the promotional offer has expired, customers pay more expensive regular rates. 

Data limits or data caps – Internet plans may be cheaper because of data limits or data caps. However, if users go over the limit, they may be charged with additional fees.

How to save money on cheap internet plans

If you’re on a tight budget, here are some hacks to get cheap internet plans. 

Bundling – Companies may offer bundled plans that let them get cable, internet and phone service at a discounted price. Choosing bundled deals are often a lot cheaper than buying each service individually. 

Promotions – First-time customers can take advantage of promotional or introductory rates for one year. 

Freebies, perks or discounts –  Consider taking advantage of plans that offer promos like free installation and free equipment. Some ISPs offer discounts to students, military personnel or senior citizens. 

Low-income assistance programs – ISPs may offer assistance programs to families with low income so they can get internet access. 

Top providers of cheap internet 

In the following table, we compare the top providers of cheap internet to help you assess your options.

Provider: CenturyLink

Availability: 36 states

Top Speed: Up to 940 Mbps

Satisfaction Rating: 69/100 2019 ACSI score

Starting Price: $49/mo.

Contract: N

 

Provider: Cox

Availability: 18 states

Top speed: Up to 150 Mbps

Satisfaction Rating: 59/100 2019 ACSI Score

Starting Price: $29.99/mo

Contract: N

 

Provider: Frontier

Availability:  29 states

Top speed: Up to 115 Mbps

Satisfaction Rating: 57/100 2019 ACSI Score

Starting Price: $27.99/mo

Contract: N

 

Provider: Verizon

Availability: 11 states

Top speed: Up to 940 Mbps

Satisfaction Rating: 68/100 2019 ACSI Score

Starting Price: $39.99/mo

Contract: N

 

Provider: Xfinity 

Availability: 39 states

Top speed: Up to 2,000 Mbps

Satisfaction Rating: 57/100 2019 ACSI Score

Starting Price: $39.99/mo

Contract: N

*As of 1/24/2020

Note that the availability of these providers and the prices may vary based on your location. We highly recommend the use of our zip code finder tool to find out the cheap internet service options in your area. 

Comparing cheap internet providers

There are a variety of fees and extra costs charged by internet providers so here’s what you need to know.

CenturyLink

CenturyLink’s speed ranges from 20 Mbps to 940 Mbps from $49 per month. Some perks include no contracts, no cancellation fees, and 24/7 internet support. Users can bundle their internet plan with the CenturyLink phone plan for unlimited nationwide calling and a DIRECTV package. However, their cheaper plans may be slower than advertised.

Cox 

Cox internet speeds range from 10 Mbps to 150 Mbps with a price starting from $29.99. Additional bundle offers include phone, TV equipment and access to premium channels. Although their internet plans seem cheap, their extra charges include a modem rental fee, an optional “Cox Complete Care” service at $10 per month and a self-installation fee at $20.

Frontier 

Frontier’s internet plans range from 6 Mbps to 45 Mbps with a price starting from $27.99. Frontier offers cheap internet plans and users can save more by bundling with Frontier TV and Frontier Voice for long-distance calling. While first-time customers can waive installation fees, their plans have a late payment fee of $10 and early terminations fees of up to $400. 

Verizon

Verizon’s speed ranges from 100 Mbps to 940 Mbps with a price starting from $39.99. Customers have the option to bundle their internet service with a TV package, home phone, and 24/7 customer support. Unlike other providers, Verizon offers internet security at an additional cost in their subscription plans, which may drive away potential customers. However, parents may love their premium plans which include a free 12-month subscription to Disney+.

Xfinity

Xfinity’s speeds range from 15 Mbps to 2,000 Mbps with a price starting from $39.99 per month. Customers have the option to bundle their Internet service with cable TV which costs $49.99 per month. All their packages include a Voice Remote and a 4K streaming box at no additional cost. The drawback to using Xfinity is the additional fees such as the HD fee for $10, an additional TV fee of up to $9.99 per month and DVR fee of $10 per month.   

How easy is it to switch to a cheap internet provider?

Before you make the switch to a cheap internet provider, consider the fees for breaking the contract. Cancellation fees are usually around $200 and there are hidden fees in your new internet service. 

Most internet providers will charge for installation and setup which can cost up to $200. You may even need to reuse, rent or purchase new equipment. To get an accurate quote, visit the ISPs website or contact customer service. 

Frequently asked questions 

1. Is there low-income internet assistance? 
   ISPs that offer low-income assistance programs such as Cox Connect2Compete (up to 15 Mbps for $9.95 per month,  Spectrum (up to 30 Mbps for $14.99 per month) and Xfinity (up to 15 Mbps for $9.95 per month).
2. Can I get free WiFi? 
   Cox, Spectrum and Xfinity users can stay connected by accessing the company’s WiFi hotspots scattered across the city. Cox has the largest WiFi network which features 650,000+ internet hotspots nationwide. 
3. How can I save money on internet services? 
   Customers can save money on internet packages by utilizing bundles, promotions, and discounts. 
4. What’s the cheapest kind of internet connection? 
   DSL is usually the cheapest kind of internet connection. 
5. How much should a cheap internet cost? 
   Internet plans can cost as low as $27.99 per month but know the hidden fees to avoid extra charges.  

Call now to learn about cheap internet providers near you

Finding cheap internet service providers is fast and easy. Use ISP.com’s zip code finder to find the best deals in your location. You may also get in touch with ISP’s dedicated team to get help and ask questions about each internet provider in your area.

 

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Fiber internet is a type of broadband internet service. It works by fiber-optic cables converting to light electrical signals, carrying data and sending the light through transparent glass fibers roughly the size of a human hair, according to the North Carolina Department of Information Technology. DSL transmits data over copper telephone lines and cable modems transmit data through coaxial cables. Fiber internet transmits data at speeds that are significantly faster than DSL or cable, usually by tens or possibly even hundreds of Mbps. Unfortunately, fiber-optic internet isn’t as widely available as other types of internet services.

Depending on where you live and what kind of fiber-optic internet service providers are operating in your area, you’ll have access to either FTTC (fiber to the curb), FTTH (fiber to the home), or FTTN (fiber to the node/neighbor). According to the Fiber Broadband Association, fiber-based broadband services were the second most common type of home internet connection in North America. There are roughly 1,172 fiber internet service providers in the US, according to DecisionData.org.

In this article, you’ll learn about what fiber internet is, whether you should consider it for your home, the top fiber internet service providers, the pros and cons of fiber internet, and the most frequently asked questions surrounding fiber-optic internet.

What is fiber internet?

Fiber internet is essentially a form of broadband internet that delivers speeds faster than DSL, cable, and other forms of broadband internet like wireless. To get fiber optic internet, you’ll need certain equipment, which will depend on the type of fiber internet available in your area.

FTTN uses fiber-optic cables to carry data to a “hub” near your home and then DSL or coaxial cables (also known as “hybrid fiber-coaxial network cables) might carry the data the remainder of the way. FTTC fiber optic internet can carry fiber optic signals further than FTTN connections and stop just short of your house – or at the “curb.” FTTH connections use fiber-optic cables that connect to your home. This type of connection provides the best reliability and speed.

Who needs fiber internet?

Fiber internet is great for gamers, remote workers, and multi-device households because it provides faster speeds than other connections and comes with increased reliability and bandwidth. According to Atlanta Tech, fiber optic internet comes with increased signal strength and eliminates latency issues that users tend to experience with cable or other kinds of internet, and offers improved security and increased resistance to interference.

Top fiber internet providers

There are plenty of fiber optic internet providers that offer services throughout the country. The providers below were selected based on provided speeds, pricing, availability, and satisfaction rating. Note that prices may vary depending on where you live.

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Provider	Availability	Top Speed	Satisfaction rating	Starting price
AT&T	21 states	Up to 1,000 Mbps	70/100	$70/mo.
Cox	18 states	940 Mbps	60/100	$99.99/mo.
Optimum	4 states	1,000 Mbps	63/100	$64.99/mo.
Verizon Fios	9 states	940 Mbps	70/100	$39.99/mo.
Xfinity	39 states	1,000 Mbps	61/100	$49.99/mo.

*This information is correct as of 12/29/2019

Remember that the availability of these providers and the prices may vary depending on your location within the US. You can use this zip code finder tool to see which services and providers are available in your location.

Fiber internet pros and cons

In this section, we’ll take a look at the pros and cons of fiber-optic internet. While it may be suited for some residential internet customers, some people find that it’s not for them. Find out whether it’s right for your household.

Advantages of Using Fiber Internet

1. Speed – With fiber optic internet, you’ll get faster speeds than other kinds of internet, sometimes as high as 1,000 Mbps.
2. Value – Fiber optic internet can provide better overall value compared to other kinds of internet.
3. Reliability – Fiber optic internet tends to be much more reliable than other kinds of broadband connections with less interference.
4. Quality – Because fiber internet uses glass as a conductor, you’ll get improved quality and superior performance.

Disadvantages of Using Fiber Optic Internet

1. Availability – Fiber optic internet service isn’t as widely available as other types of broadband internet services.
2. Initial Cost – Fiber optic internet is often more expensive upfront than other types.
3. Installation – Because fiber internet is newer than other types of technology, installation might take longer if your home does not have the required setup.

FAQ Section

Frequently Asked Questions

In this section, we’ll provide answers to commonly asked questions about fiber internet service.

1. How can I find fiber internet providers in my area? To figure out whether certain fiber internet services are available in your area, use the fiber internet zip code tool.
2. What’s the average cost of fiber internet? The average cost of fiber internet is about $40 per month, but with certain gigabit plans, you could be charged upwards of $100 per month.
3. How do I know if I need fiber internet? If you want faster speeds than traditional internet service can provide, fiber internet might be right for you.
4. What is an average fiber internet speed? The average speed for fiber optic internet ranges from about 50 Mbps to 1,000 Mbps, but it’ll depend on the provider and the plan you select. 
5. Does fiber internet require special equipment? Fiber internet will typically require a new modem, but internet providers usually allow you to rent or purchase the equipment with your internet plan.

Call now to learn about fiber internet providers near you

Now that you know exactly what fiber internet is and what it can do for you, as well as what it’ll cost, you can decide whether it’s right for you and whether you can reasonably afford it. Remember to use the zip code tool to find a fiber internet service provider in your area. If you need help, you can always call us and get all of your questions answered.

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Gaming these days is wildly popular. In fact, there are around 2.5 billion gamers in the world, utilizing games on smartphones, tablets, consoles, and PCs. This number shows that gaming is no longer about the Nintendo and Sega consoles of days gone by. Gaming now largely takes place online, thanks to advanced broadband capabilities. 

However, super-fast connections are not always needed to be an online gamer, as today’s internet can be surprisingly advanced across the world. This allows gamers to participate in multiplayer games with other gamers located in almost any country. Popular gaming consoles, such as PlayStation 4, Nintendo Switch, and Xbox One, connect to servers for game play like this.  

Any gamer will tell you that, in order to have a successful gaming experience, you need strong bandwidth, network availability, high data storage levels, and a comfortable gaming setup. But one important aspect of a good gaming experience — one not usually known to the average internet user — is ping.

What Is Ping? 

Ping measures the length of time it takes your computer or gaming device to gather megabits of data from internet servers located anywhere in the world. Ping is the actual signal sent out to collect and transfer data from servers. This is usually a rapid process that doesn’t matter much to the average web surfer, but slow ping is a nemesis of gamers. 

So why does ping matter? Put simply, it determines whether your gaming experience is fun or frustrating. The other gamers you’re playing with depend on your ping, since it determines how fast you make your move in the game, and, in turn, how fast they make theirs. If you have good ping and your opponent doesn’t, you’re more likely to walk away with the win. 

Some popular video games that rely on fast internet connection include Fortnite, Overwatch, Rocket League, and League of Legends.

For instance, if you’re playing a battle royale game like Fortnite, your survival depends on your ability to attack other players and defend your own character. Slow ping could prevent you from seeing an opponent with enough time to take cover in a split second, meaning you lag a few frames behind and lose a life. And if your opponent’s ping is quicker than yours, it can be near-impossible to defend yourself against attacks. 

The term “ping” was coined during World War II, when submarines sent sonar signals to other submarines as a measurement of their distance from each other. This signal made an actual “ping” noise. 

So what is the ideal ping level? Ping is measured in milliseconds (ms), and the closer your ping is to zero, the better. A ping under 20 ms is very good, and just under 100 ms is average. If you experience anything above 150 ms, you will detect delays in your gaming experience, such as lagging or freezing. 

How to Measure Ping 

If you are experiencing lagging or slow system performance while gaming, bad ping might be the culprit. However, there are other issues that could contribute to your sluggish gaming experience.

Possible causes of bad ping: 

• Distance from the server 
• Your internet connection
• The number of hops you go through. A hop is the journey a data packet takes from one router to another. The hop count refers to the number of devices a data packet passes through on its way to its destination. Each hop can increase ping.

If you’ve ruled out these causes, you can then find out how much ping you actually have, and whether it’s good or bad. A speed test will tell you all you need to know about your ping. You can find various free speed tests on the internet, including the following: 

• Speedtest by Ookla
• SpeedSmart
• Speedof.me 

Depending on the speed test you choose, you can find out your ping, latency, upload speed, and download speed for any server you want to use, no matter where in the world it is located. Here are some tips to ensure you get the most out of your speed test: 

• Reboot your hardware before starting the test.
• Connect your device to your router via Ethernet cable. This way, you know what the best possible ping looks like for your system. Ping is generally better when you are directly connected to your internet source. 
• Perform speed tests at different times of the day to see if this makes a difference. 
• Disconnect from your router and move to different areas of your home, especially to the location in which you usually game. Perform multiple speed tests in each of these areas to see where ping is the slowest and the fastest. 

Ways to Improve Ping

Strengthen Your Existing Signal

If you’re noticing high levels of ping, it might be helpful to strengthen your existing signal by switching to a wired Ethernet connection. Many gamers automatically do this to ensure they’re getting the best internet connection possible. However, this could be challenging if your gaming setup is in a different room than your internet router. 

If you can’t directly connect to your router, try to be as close to your router as possible. Ideally, your router should be alongside your gaming setup. You can also try the above speed tests in different areas of your home to see where your signal is strongest, then get as close to that as you can. 

Use a Powerline Adapter

A powerline adapter essentially extends Ethernet connectivity in your home without extra cables. Instead of relying on cables, a powerline adapter runs the signal through electrical wires in your home’s walls to a receiver you can connect to via Ethernet cable and, in some cases, Wi-Fi. 

This is basically as good as connecting your router directly to your gaming setup and creates a much faster connection with lower ping. Powerline adapters are ideal for gamers who are renting or don’t want to drill holes in their walls in order to run wires, and many gamers swear by them. 

A powerline adapter works like this: You plug one powerline adapter in near your router and connect it to your router using an Ethernet cord. Then you plug in a second powerline adapter near your gaming center and connect that to your computer or gaming console using an Ethernet cord. It’s worth noting that powerline adapters work best when plugged directly into a wall outlet instead of used with extension cords, circuit breakers, or surge protectors, as these can interrupt the signal.

So which powerline adapter should you get? Whichever one you choose, make sure it has enough mbps potential to send, receive, and download media and data you regularly use while gaming. Here are some of the best powerline adapters for gaming: 

• Trendnet Powerline 1200 AV2 Adapter Kit (PC Gamer)
• TP-Link AV2000 Powerline Adapter (Lifewire)
• Extollo PowerLine LANSocket 1500 (Lifewire)

Upgrade Your Gaming Router 

If you’ve ruled out the issues above and your gaming device is still experiencing bad ping, it may be easiest to upgrade your router altogether. But with all the options out there, it’s important to do your research before committing to a purchase. 

Here are the best gaming routers, according to TechRadar:

• TP-Link Archer C5400 v2
• Asus RT-AC86U
• TP-Link Archer C5400X
• Netgear Nighthawk Pro Gaming XR500
• Asus RT-AC5300
• Zyxel Armor Z2 AC2600
• Asus RT-AC88U
• D-link DIR-885L/R

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Imagine settling in for the night to watch a few episodes of your favorite binge-worthy TV show when suddenly, your streaming service stops loading, and all you can do is watch the Wi-Fi go in and out, hoping the endless buffering stops soon. You might be gritting your teeth just thinking about it — you and 7 billion other people. The demand for Wi-Fi is now global. In a study, 75% of people reported that they’d be grumpier during a week without Wi-Fi than they would during a week without coffee. In fact, 60% of the same group said they couldn’t go without Wi-Fi for even one day!

When the Wi-Fi is down, our internet-dependent world quickly comes to a halt. Our emails stop loading, our virtual assistants stop responding, our tablets and laptops become useless, and our phones dip into our precious data supply. Approximately 71% of all our mobile communication occurs over wireless internet, according to Wi-Fi Alliance, and surveys say we like it that way. Wi-Fi is now the preferred medium for two-thirds of American consumers, partly because it yields significant savings on monthly phone bills. 

Wi-Fi connection problems happen to everyone, but they don’t have to be a regular occurrence. Knowing what to do when your connection fails will save you hours of frustration, so before you call your internet provider or give up on your relaxing evening, consider trying some of the simpler solutions to solve the problem first. You’d be surprised at how frequently a poor Wi-Fi connection is caused by physical obstacles like the configuration of your home, rather than something technological. 

As you troubleshoot the suggestions outlined below, you’re more likely to achieve maximum signal strength and enjoy fast Wi-Fi whenever you need it. 

Poor Wi-Fi Connection: Common Causes and Solutions 

When you stop to think about it, Wi-Fi is a modern miracle. This unseen force gives you speedy internet on demand without weaving intrusive and unsightly cords throughout your home or office. The only catch is that Wi-Fi networks rely on signal strength, which can be easily interrupted, resulting in irregular speeds. 

A Wi-Fi signal can be interrupted in many more ways than we might even realize. Here are some of the most common reasons behind slow, glitchy Wi-Fi and some practical solutions for fixing them so you can minimize internet downtime without having to contact your internet service provider (ISP).

Cause: Distance From the Router

Did you know that the farther away you are from your physical router, the weaker your internet connection will be? At 2.4GHz, moving 15 feet away from the router will result in a signal loss of approximately 6 dB — about 25% for every 15 feet. If you encounter Wi-Fi connection problems using the internet in the basement while the router is upstairs on the other side of the house, you can’t expect the internet to be as fast. The router signal has to travel a long distance and pass through furniture and walls, which causes it to weaken on its way to you. Some newer Wi-Fi products might have a slightly broader range, but you’ll experience maximum signal strength when you move closer to the source.

Solution

The easiest fix to this issue is to move closer to the router. As a rule of thumb, a Wi-Fi router can transmit a signal effectively up to 100 feet away, so plan to position the router within this distance from the important rooms in your house. Routers broadcast signals from all angles, so it isn’t wise to place it at the far end of the house where half of the signal will be absorbed by a wall. When considering where to place it, identify a location that is central to most of the rooms in your home or office. 

If this isn’t possible, consider purchasing a Wi-Fi extender or repeater. This kind of device will multiply and extend the strength of your signal in the rooms farthest away from the internet source. Click here to browse some of the best Amazon range extender options for your budget along with some pros and cons of each one from customers like you.

Cause: Router Location

Many homeowners have a tendency to shut their router away in a closet, on a bottom shelf, behind appliances, and underneath furniture so it’s not as visible or disruptive to their home design. If you hide your router, you’re also slowing down the signal by giving it more mediums to pass through before it reaches you. 

Solution

Don’t underestimate the importance of finding the perfect place for your router. While it might not look great out in the open, you should put it on a high shelf in a central location where there will be minimal signal interference. 

If you’ve struggled to find that sweet spot, you’re not the first one. Jason Cole, a London-based software engineer, grew sick of the trial and error associated with finding the perfect router spot. In order to eliminate the guesswork, he developed an inexpensive app for the public that mathematically identifies all the signal hotspots and dead spots on your property for easy and strategic router placement. 

The app is called WiFi Solver, and it’s available for Android and Chrome OS. Architecture of Radio is another mobile app that uses publicly available information from cell phone towers, local Wi-Fi networks, satellites, and your location to create a map of the signals in your area. This app is available to purchase on Google Play and the Apple Store. 

Cause: Limited Bandwidth and Congested Frequencies

Based on projections by Statista.com, there will be around 6.58 network-connected devices per person around the globe at some point in the year 2020. No wonder it has been forecasted that there will be approximately 24 billion devices using the internet by the end of 2020 — most of which will do so over a wireless network. Homes and offices are common places for people to use these devices simultaneously over Wi-Fi. This competition causes slow internet speeds and spreads the signal quite thin — especially if you’ve left your router on the frequency it came on when you purchased it. 

Solution

Cisco’s latest study on internet traffic revealed that the web is most busy from 9 PM to 1 AM around the world. This time of day is when the internet sees 25% of its daily traffic all at once, which is 20% more internet traffic than what you’d see during non-peak hours. When you have important things to do on the internet, make plans to do them during non-peak hours.

Most US households have multiple users streaming, gaming, and more all at the same time. You can free up the bandwidth of your wireless internet by plugging one or more of these devices directly into the router with an ethernet cable. You can also disconnect any devices that are using the Wi-Fi but don’t need to be. For example, if your phone has an unlimited data plan, allow your Wi-Fi-dependent devices to use the data instead. 

Some of the newest routers can automatically find and select the least-busy frequencies when they’re restarted, so if your router is relatively new, try rebooting it. For older routers, you can change the channel manually through the admin panel. 

If you have a dual-band routers, you won’t need to worry about channel hopping. This type of router allows you to enable 2.4 and 5GHz at the same time, which means they can transmit twice as much signal and offer superior performance when compared to a single-band router. The 2.4GHz frequency can be thought of as an all-purpose, wide-range spectrum that can penetrate thicker walls at a slower signal speed while 5GHz is less crowded and offers faster data, fewer disconnections, and less interference. However, its higher frequencies can’t travel through furniture, floors, or walls. 

Cause: Neighbors Stealing Your Wi-Fi

If your wireless network isn’t sufficiently protected, it’s easy for your neighbors and others nearby to mooch off of your internet — sometimes without your knowledge. Sharing your signal with people outside your house is not only a security issue, but it also slows down the Wi-Fi significantly.

Solution

A new poll by Wakefield Research says that one-third of Americans have admitted to (successfully and unsuccessfully) attempting to access a Wi-Fi network that wasn’t theirs, which is up 18% from 2008. This startling statistic underscores the need to protect your network with a password. Keep the password a secret from everyone who doesn’t need to know it. The password needs to be strong enough to create more difficulty for anyone trying to hack it, so try not to base your password on wired equivalent privacy (WEP) standards. These have proven to be easy to hack. Follow this link for suggestions on creating a solid password. 

In addition to setting a password, you should also set up network security. CNET has provided some tips for changing the settings in your network and on the router to keep your network safe. Remember to update your router regularly and check for unfamiliar devices that may be using your network. These simple preventative measures ensure that only you and your authorized users are able to access your Wi-Fi for optimal speed. If you’re not sure how to update or check your network for suspicious users, click here.

Cause: Interference From Home Appliances

Fish Tanks

Water is a difficult medium for Wi-Fi waves to pass through, so if your router is placed near your fish tank, it’s probably leeching most of the signal and keeping it from reaching your devices as easily. Move your Wi-Fi router as far away as possible from aquariums to ensure fast emission of wireless waves in every direction.

Microwaves and TVs

Close living quarters might necessitate the close proximity of your Wi-Fi router, TV, microwave, fridge, wireless speakers, baby monitors, console controllers, and other devices operating on a 2.45GHz Wi-Fi frequency. These pieces of equipment use almost the same frequency as Wi-Fi networks (2.4GHz), which can cause the signals to overlap and slow each other down, so it’s not a good idea for them to be near each other. You can move these items further apart or change the Wi-Fi channel on them manually. 

Moving your router further from these devices usually makes a difference. Either place them in different places or physically change the Wi-Fi channel. Not sure how? Click here to learn more. 

Low-E Windows

Some energy-efficient windows are coated with low-emissivity coatings — a thin, invisible metal that prevents heat transfer through the window. Never put your Wi-Fi router next to windows with this coating or with metal blinds.

Metal Accessories

Metal accents and mirrors make sleek and interesting home decor items, but some of these items can negatively impact your Wi-Fi. Wall decor with metal backing weakens and deflects signal strength, so the nearer these metal-backed items are to your router, the worse the signal will get. Mirrors are the common culprit of dead zones, so consider relocating any that are hung in areas in which you frequently use Wi-Fi.

Bluetooth-Connected Devices

Bluetooth is one of the least-likely causes of Wi-Fi connectivity issues, as manufacturers build in features to proactively prevent interference. Bluetooth operates on the same frequency as Wi-Fi, but it’s designed to randomly jump around between 70 different channels about 1,600 times every second to prevent frequency clash. Nevertheless, interference still occurs from time to time. When this happens, move your router away from any devices connected to Bluetooth and turn your Bluetooth off to determine whether or not it’s causing the problem.

Cause: Outdated Router

The average router only functions effectively for two to five years until it slows down and is no longer able to support newer technologies. When your router is reaching the end of its life, you will notice constant disruptions and slow connection to the internet, limited coverage, and overheating.

Solution

If overheating is starting to affect the performance of your router, the solution may be as simple as moving the device to a spot that allows for proper airflow. You may even consider running a fan on it to prevent heat damage over time. Old age sometimes warrants a new router, in which case you should look into the best wireless routers for 2019 according to Digital Trends. To avoid problems like these in the future, invest in a new router every two years. They range from $60 to $400 (depending on the features you want), which isn’t a terribly high expense to pay every few years. 

Cause: Home Construction

Even the construction of your house can play a part in the quality of your Wi-Fi signal. Some homes are built with thick metal or concrete walls that make it difficult for a signal to pass through. These materials are so effective at blocking electromagnetic fields that manufacturers now use them in the creation of RFID-protected accessories. Basements in particular are known for having thick walls that are impervious to Wi-Fi, especially when the house is older and contains plaster and lath (metallic mesh) walls. This substance reduces the signal drastically and sometimes even blocks Wi-Fi from passing through entirely. 

The NIST Construction Automation Program has created a report with the least- to most-conductive wall materials for Wi-Fi, and it may help explain network speed issues you have been encountering. These construction materials are ranked from least to most penetrable for Wi-Fi, and have been listed according to signal loss in decibels: 

1. Concrete
2. Reinforced concrete
3. Brick-faced concrete
4. Brick-faced masonry block
5. Concrete
6. Brick
7. Masonry block
8. Lumber
9. Glass
10. Plywood and drywall

Solution

The most obvious solution to this problem is to reconfigure your router or range extender in an area that isn’t surrounded by concrete, metal, ceramic, stone, or brick walls containing air ducts, insulation, and/or water pipes. Thin walls made of materials like Gyprock are the most ideal for Wi-Fi, but you can use a repeater to bypass problematic construction. 

Keep this information in mind so you can make an informed decision when you’re ready to buy your next house. If you need an excellent Wi-Fi signal for working at home, use this knowledge to avoid purchasing a property that will inevitably cause Wi-Fi connectivity issues in the future. 

Still Having Wi-Fi Connection Problems?

If none of the suggestions above resolve your Wi-Fi connectivity issues, there’s still one more thing you should try before you spend any money. Visit Speedtest.net to test your Wi-Fi connection. This will tell you if the problem is with the connection itself or with the router, giving your ISP a better idea of how to help you. Remember that your internet only has to be within 20% of the speed you agreed on with your ISP, so it’s normal for the signal to be a little slower than you expected. 

If your ISP isn’t able to resolve the problem, think about switching providers to a company like Suddenlink or Spectrum. 

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About Verizon Internet 

Verizon Communications is a global communications company that was formed on June 30, 2000, from a merger of Bell Atlantic Corporation and GTE Corporation.  Through its Bell Atlantic origin, Verizon can trace its lineage all the way back to Alexander Graham Bell, who invented the telephone in 1876. Today, Verizon is a leader in wireless communications, having made $110 billion investment in network infrastructure, spectrum purchases and previous mergers and acquisitions of Alltel, MCI, AOL and Yahoo.  Known for its mobile phone service with 4G and 5G network coverage available throughout the U.S., Verizon also offers TV and Internet service packages in the northeastern U.S.

Verizon Internet service: what you need to know

With speeds ranging from 100 Mbps to 940 Mbps, Verizon offers services to fit the needs of any household. Verizon home internet plans are available in the northeastern U.S. and mid-Atlantic region, where Verizon serves 15.6 million customers. You can use this table as a quick reference to learn more about Verizon Internet.

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Verizon Internet products	Fios Gigabit Connection, Verizon DSL, and Fios TV.
Verizon Internet speeds	From 100 Mbps to 940 Mbps.
Verizon Internet prices	Verizon prices range from $39.99 to $79.99 per month.
Availability	Verizon Internet is available in eight states however, their services are only available in select cities and Washington DC.
Contract	Verizon offers contract and month-to-month options.

 

Verizon Availability

Verizon Fios Gigabit High-speed Internet Service is available in New Jersey, New York (New York City, Albany, Buffalo, Long Island, Plattsburgh, Staten Island and Syracuse,) Maryland (Baltimore and Salisbury,) Delaware, Massachusetts (Boston,) Pennsylvania (Harrisburg, Philadelphia, Pittsburgh,) Rhode Island (Providence,) Virginia (Norfolk and Richmond,) Washington, DC. 

Verizon DSL is available in New Jersey, New York, Pennsylvania, Delaware, Massachusetts, Maryland, Rhode Island, Virginia and Washington, DC. You can search ‘Verizon Internet in my area’ if you’re unsure if Verizon is available in your location.

Verizon Internet Plans 

Verizon offers various packages within both the Fios (Fiber Optic Service) and DSL (Digital Subscriber Line) internet options. They also offer packages that bundle TV, internet, and phone. If you’re looking for internet at even higher speeds, Verizon provides that too. 

If you live in some parts of Boston, MA, New York, New Jersey, Philadelphia, PA, Norfolk or Richmond VA, you can enjoy Fios connection speeds up to 940/880 Mbps. Other Fios areas offer symmetrical speeds as fast as 500/500Mbps. You can search ‘Fios Internet in my area’ if you’re unsure if Fios is available in your location. 

Fios Internet Plans

Internet Package	Internet Speed	Package Features	Starting Price
Fios Internet	Speeds range from 100 Mbps, 300 Mbps, 500 Mbps, 880 Mbps and 940 Mbps.	The Fios Internet option is a 100% fiber-optic network that offers the fastest speeds. It’s great for streaming, browsing and bundling with other services for even more value.	Verizon Internet prices start from $39.99 per month and go up to $79.99 per month.
DSL	DSL speeds range from .5 Mbps, 15 Mbps, 100 Mbps, and 300 Mbps.	DSL connects you to the internet over your telephone network. It’s great for those who want to use a modem to connect to the internet, don’t want to share speed with neighbors and want to use phone and internet at the same time. DSL offers higher speed and performance than dialup.	DSL prices range from $39.99 per month to $69.99 per month.

 

Verizon Features

 If you subscribe to either Fios or Verizon DSL standalone internet service, it includes one email address per connection. Anti-virus software is available for an additional $15.00 per month. Depending on where you live, you may also qualify for special offers Check with Verizon for promotions in your area for free equipment, such as modems, or to see if they will waive the installation fee.   

Wireless router – After purchasing your equipment from Verizon, they’ll provide you with a wireless router that offers firewall protection and a fast connection to multiple devices.

Home network support – Verizon customers will have access to the support network, which offers tips and advice on using the service. Learn how to add devices to your network and keep everything secure.

Safeguard features – Features such as virus protection, 24/7 tech support, and parental controls will help protect you from hackers, viruses and other threats. With access to support 24/7 you will always have someone to help you with any issues that may pop up. 

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AT&T Internet Service

For fast speeds, nationwide hotspots and customer rewards, AT&T Internet is an affordable option for consumers looking for a service powerful enough to connect and support all of their favorite devices. Downloading, streaming and gaming are made easy with high-speed internet and Fiber-powered plans, while solutions like the Smart Home Manager lets customers monitor and manage their Wi-Fi network right from their smartphone. AT&T Internet is available in 21 different states. 

AT&T Internet: What you need to know

Whether you simply want to stream video or you have multiple family members using the internet simultaneously, AT&T provides internet services for every household type. Refer to the table below as a quick reference guide to AT&T Internet speeds, prices, availability and more. 
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AT&T products	AT&T high-speed Internet, Fiber Internet, U-Verse TV, AT&T TV, AT&T Watch TV, digital home phone and landline, HD DVR, AT&T Wireless
AT&T Internet speeds	100 Mbps, 300 Mbps and 1000 Mbps (1 Gig)
AT&T Internet prices	The current promotion price for the 100 Mbps internet is $50 per month and the regular price is $60 per month. The current promotion price for 300 Mbps internet is $50 per month and the regular price is $80 per month. The current promotion price for the 1000 Mbps internet is $70 per month and the regular price is $100 per month.
AT&T availability	AT&T Internet is available in 21 different states. You can visit the AT&T coverage web page to discover if AT&T services are available in your area.
Contract?	A contract is not required to purchase AT&T Internet. However, a contract may be required to be qualified for certain AT&T Internet deals.

AT&T availability

AT&T Internet is available in 21 states, including Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas and Wisconsin. You can call 1-833-630-3736 to find out if your address is serviceable for AT&T Internet. 

AT&T internet packages

	Internet 100	Internet 300	Internet 1000
Speed of internet	100 Mbps	300 Mbps	1000 Mbps (1 Gig)
Package features	The Internet 100 package is ideal for streaming HD videos, online gaming, and sharing large files. You can upload a four-minute HD video in two seconds on this plan.	The Internet 300 package is great for multiple users, streaming, gaming, and sharing large files. You can upload a four-minute HD video in one second on this plan.	The Internet 1000 package is ideal for connected homes, multiple users, serious online gaming, telecommuting, and creative collaboration. Upload a four-minute HD video in less than a second on this plan.
Starting Price	Regular prices for the Internet 100 package begin at $60 per month.	Regular prices for the Internet 300 package begin at $80 per month.	Regular prices for the 1000 Internet package begin at $100 per month.

AT&T features

Nationwide Wi-Fi access – AT&T high-speed Internet gives customers access to Wi-Fi hotspots across the country. The AT&T Wi-Fi Hot Spot Network provides on-the-go access so you can respond to that important work email from anywhere. This is great for customers who travel and need access to the internet at all times. 

Powerful online security – The AT&T Internet Security Suite gives customers the tools they need to protect themselves from online scams like phishing, cyberattacks and fraud. Qualifying customers receive the security suite for free, which includes firewall, anti-virus, anti-spyware and more. 

Whole-home connection – All AT&T Internet plans come with a wireless router for a whole-home connection. This means you can access the internet from any device, whether you need to check email on your phone or stream videos from your laptop or tablet. A whole-home connection allows for strong signal no matter where you’re accessing the internet in your home. 

24/7 customer support – All AT&T Internet customers have access to a 24-hour, seven days a week support line that connects to an AT&T expert who can help with technical issues, troubleshooting and account assistance. You can call this number at any time for quick customer service. 

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Xfinity Internet Service

Xfinity is the TV and internet service arm of their parent company, Comcast. They sell internet, television and cable and voice calling services and prefer to bundle all three. Internet service goes up to 1,000 Mbps and they offer more than 260 channels. They also provide mobile and home security services. 

Xfinity from Comcast serves customers in 39 states but has its most significant presence in California, Florida and Illinois. They’re the largest cable internet provider in the United States, serving over 111.7 million people. 

Xfinity Internet: What you need to know

Here is a quick rundown of Xfinity Internet offers. You can use it as a reference guide when shopping and comparing their products, speeds, price, and availability to other internet service providers. 
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Xfinity Internet products	Xfinity’s products include high-speed internet, TV and streaming, mobile, home security and home phone.
Xfinity Internet speeds	Internet speed plans include 15 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 600 Mbps, 1,000 Mbps and 2,000 Mbps.
Xfinity Internet prices	Xfinity pricing ranges from $39.99, $49.95, $59.99, $69.99, $79.99 to $299.95.
Availability	Xfinity is available in 39 states.
Contract	They have off-contract and on-contract packages.

 

Xfinity availability

Xfinity’s intuitive website will read your location and offer you packages and deals that are available in your area. Their network is built on cable internet, not fiber, which integrates with the existing cable television network. Speeds go up to 1,000 Mbps in all major metropolitan areas. Xfinity is available in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin. 

Xfinity internet plans

Xfinity offers multiple packages of internet, cable, and voice, designed to either appeal to households with avid gamers, those who like to stream a lot, or people who just want basic internet. Package prices vary by where you live, so you’ll have to enter your city, state, or zip code to find out what you’d pay in your area. 

These are the basic packages that Xfinity offers most customers, but they know that other internet users could have different needs. They have offerings if you want more devices to have access to the internet, up to 12 or unlimited, and higher-speed offers for online gamers. Other packages combine internet service with premium cable such as HBO® and Showtime®, or with premium cable and phone service. Make sure to consider Xfinity Internet deals when deciding the best option for you.

Internet Package	Internet Speed	Package Features	Starting Price
Performance	60 Mbps	This Xfinity plan is great for sharing photos, shopping online and watching videos. If you live in a home with three or less internet users, this is a good low-cost option.	$39.99 per month
Performance Pro	200 Mbps	This is great for sharing photos, shopping online, watching videos, downloading HD movies and home networking. It can support multiple users, is a great option for an average-sized household and is the best value.	$49.99 per month
Blast!	300 Mbps	This package is great for sharing photos, watching videos, home networking, sharing large files, online shopping, gaming, streaming on multiple devices and downloading HD movies. It is high-powered and good for a household with five or more people.	$59.99 per month

 

Xfinity features

Xfinity Connect –  Download the free Xfinity Connect app to use the internet on-the-go. You can make WiFi calls and text from your phone without using up your wireless allowance. You’ll also get seven email accounts with up to 10 GB in storage.

High Data Allowance – Xfinity plans come with a data cap of 1,000 GB per month, which is significantly higher than most internet providers. 

Xfinity xFi – This feature allows you to manage your home WiFi network from your laptop, phone, or TV. You’ll be able to see which devices are connected to your network, set usage limits, and set up your network without a technician. 

Secure Hotspots – Xfinity offers nationwide hotspots so you can access the internet on-the-go. This can help you save on phone data each month. 

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About Suddenlink

No matter what you use your internet services for – whether it’s gaming, streaming, or simply checking email – you need an internet service that delivers a fast and reliable connection. Suddenlink is an award-winning high-speed internet provider that offers a variety of packages that fit every budget and lifestyle. From Fiber networks to Smart Home integration, Suddenlink is known for their intelligent and super fast service that aligns with the needs of today’s on-the-go and technologically driven consumer. However, Suddenlink Internet plans are only available in the states of Arizona, Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. 

Suddenlink Internet: What you need to know

With speeds starting at 50 Mbps up to 1 Gig in select markets, Suddenlink offers tiered internet services to fit any household’s needs. You can use this table as a quick reference guide to learn more about Suddenlink Internet.
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Suddenlink Internet products	Suddenlink products include high-speed internet, cable TV, streaming services, home phone, and mobile phone services.
Suddenlink Internet speeds	Internet plan speeds are 50 Mbps, 100 Mbps, 150 Mbps, 200 Mbps, 400 Mbps and 1 Gig (1,000 Mbps). There is also a low-cost solution called Altice Advantage with 30 Mbps speed.
Suddenlink Internet prices	Suddenlink Internet service prices range from $14.99 per month for Altice Advantage internet to $125 per month in select markets for Internet 1 Gig. There are separate fees for things like unreturned equipment, installation and other services. You can find a comprehensive list of these charges on the Suddenlink package pricing page.
Availability	Suddenlink is only available in the states of Arizona, Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. Discover the cities where Suddenlink is available on their website.
Contract	Suddenlink Internet services require no contracts.

Suddenlink availability

As mentioned above, Suddenlink Internet is only available in some western, midwestern and southern states. Most customers are located in the states of Arizona, Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. The more basic internet plans – Internet 50, Internet 100 and Internet 150 – are located in all states where Suddenlink is available. The Internet 200, Internet 400, and Internet 1 Gig plans are only available in select markets. The fastest internet plan, 1 Gig, is only available in Arizona, Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina, Oklahoma, Texas and West Virginia. You can find a comprehensive list of states and cities where Suddenlink Internet plans are available on their website. 

Suddenlink’s most popular internet packages

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Internet Package	Internet Speed	Package Features	Starting Price
Altice Advantage Internet	30 Mbps	This low-cost service is great for eligible families and senior citizens who are on a budget. There are no data caps and the plan includes a free router and modem as well as discounted standard installation fees.	$14.99
Internet 100	100 Mbps	This package is ideal for households who use multiple devices at the same time. Internet 100 is perfect for streaming and downloading shows and large files.	$75.00
Internet 200	200 Mbps	The Internet 200 package is ideal for large file downloads, gaming and streaming. Enjoy high speeds on multiple devices used simultaneously.	$85.00
Internet 400	400 Mbps	This package streams multi-device, 4K UHD content and music. You can enjoy simultaneous multi-player gaming and large file downloads on multiple devices.	$95.00
1 Gig Internet	1,000 Mbps	This is Suddenlink’s fastest internet offering and includes unlimited data. Download speeds reach up to 940 Mbps, making it the perfect package for heavy network usage activities.	$125.00

Suddenlink features

All Suddenlink Internet packages come with access to Suddenlink’s support app. This smartphone application allows you to troubleshoot many common issues you may encounter right from your phone. All internet packages also come with professional installation to ensure that equipment and services are installed and operating efficiently. In addition, Suddenlink offers in-home WiFi called Wifi@Home with all plans. This allows customers to enjoy internet on up to 20 wireless devices. If you’re interested in extending the reach of your internet connection, all internet services are compatible with the Altice One Mini. This device extends your Wi-Fi reach so you receive fast internet no matter what corner of the house you’re accessing it from. 

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Spectrum Internet Service

Spectrum, also known as Charter Spectrum, is a subsidiary of Charter Communications. Spectrum offers residential cable TV, internet, Voice over IP (VoIP) and fixed-line phone service and entertainment packages. For businesses, Spectrum offers internet access, data networking, fiber connectivity and phone service.  Spectrum’s partnership with Verizon enables them to offer mobile phone service as well. Spectrum is one of the largest Internet Service Providers (ISP) in the United States, serving 28 million customers in 41 states.

Spectrum Internet: What you need to know

Spectrum offers Internet service starting at $44.99 per month for 12 months for new residential customers in most areas. Perks include a free modem, no cap on data transfer and free antivirus software.  Spectrum Internet speeds start at 100 Mbps and data transfer speed will vary depending upon where you live, so you may want to check Spectrum Internet availability and offers in your area. If you are using another provider, Spectrum may buy out your existing cable TV or internet contract, up to $500. Another benefit of having Spectrum Internet service is that you get access to their network of WiFi access points throughout the U.S. to help you save money on your wireless phone bill.

Spectrum has attractive packages that combine internet with phone, cable TV and mobile phone offerings. Refer to the table below as a quick reference guide to Spectrum Internet speeds, prices, availability and more. 
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Spectrum products	Spectrum TV, Spectrum Internet, Spectrum Voice home phone, Spectrum Mobile, Mi Plan Latino, Spectrum Sports Networks and Spectrum Premium Channels.
Spectrum Internet speeds	30 Mbps, 60 Mbps, 100 Mbps, 200 Mbps, 400 Mbps and 940 Mbps.
Spectrum Internet prices	The current promotion price is $49.99, but prices vary depending on your location and the Mbps.
Spectrum Internet availability	Spectrum Internet is available in 41 different states.
Contract?	A contract is not required.

 

Spectrum availability

With Internet service in 41 states, there’s a good chance that you’ll be able to find a Spectrum plan in your area. Charter Communications purchased Time Warner Cable in 2016 and all Time Warner Cable packages were converted to Spectrum service offerings, so if you used to be a Time Warner subscriber, you can now find a Spectrum Internet deal to meet your needs. Spectrum Internet is available in Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming and more.

 Spectrum Internet plans

Spectrum Internet service, rates and promotional pricing vary by address.  Depending on where you live, you may be able to choose from these Spectrum Internet deals:

	Standard Service	Spectrum Internet Ultra	Spectrum Internet Assist	Spectrum Internet GIG
Speed of internet	Speeds vary from 30 Mbps, 60 Mbps, 100 Mbps, 200 Mbps and 400 Mbps.	400 Mbps	30 Mbps	940 Mbps
Package features	Spectrum offers high-speed internet with plenty of bandwidth. Speeds can start at 100 Mbps, there are no data caps and they’ll never throttle your speed.	20 Mbps upload speed with unlimited data.	Spectrum’s affordable, high-speed internet service with no monthly data caps. To qualify, your household needs to be either on the National School Lunch Program (free or reduced-cost lunch), or The Community Eligibility Provision of the National School Lunch Program. You may also qualify if there are senior citizens in the household who are over the age of 65 and who are receiving Supplemental Security Income.	This fast connection is perfect for viewing movies, streaming music, uploading and downloading large files for work or school.  For optimal speed, you’ll need a DOCSIS 3.1 modem. The connection speed may vary since it’s also determined by your WiFi connectivity.
Starting price	Prices vary depending on location, speed and more. Packages typically start around $45.00.	Starts around $94.99 per month.	$14.99 per month.	$129.99 per month.

 

Spectrum features

Free modem – Spectrum customers will get a free modem that can be easily installed themselves or with the help of a professional.

Free antivirus software – You will automatically receive antivirus software to help protect you from cybersecurity issues.

In-Home Wi-Fi – Connect all of your devices to the In-Home network so you’ll have the range and speed to stream and upload.

Spectrum Wi-Fi Hotspots – Get free and unlimited access to Spectrum Wi-Fi hotspots around the nation. These hotspots can help you stay connected while on the move and save data.

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