RCN Internet: Reviews, Pricing, & Performance

About RCN Internet

Launching in 1993, RCN Internet has grown to become a top provider of internet plans, digital TV and phone services. The company is currently serving Boston, Chicago, Lehigh Valley, New York, Philadelphia and Washington, D.C. Their internet services are ideal for internet home networking, streaming, watching TV online and Wi-Fi. Their internet speeds are up to 155 Mbps. RCN Internet offers customers equipment, including modems and Wi-Fi gateway and a Wi-Fi router. Customers also find access to annual subscriptions to security services, including McAfee Internet Security and RCN’s Service Protection Plan.

family watching netflix on laptop

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RCN Internet: What you need to know

Selecting RCN Internet services means you’re working with certified technicians who receive their certifications through the Society of Cable Telecommunications Engineers.

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RCN Internet products Internet, digital TV, and phone services
RCN Internet speeds Up to 940 Mbps
RCN Internet price Plans starting at $29.99 per month
RCN Internet availability Six service areas
Contract? N

*As of 01/20/2020

RCN Internet packages

100 Mbps Internet

Does your family love to stream music and movies? Do you have a gamer who enjoys multiplayer games and chat? If so, the 100 Mbps RCN Internet package is an excellent option. Not only does it feature exceptional pricing, but you’ll also stay connected on social media or surf the web without any issues.

Keep your entire family connected with speeds that deliver the results they need. Connect between one and two devices to post pictures and videos, chat, stream movies and music and game. Packages start at $29.99 per month with no contract.

250 Mbps Internet

When you need a little extra speed and want to connect several devices, this internet package features up to 250 Mbps. You and your family can stream movies and music seamlessly. You can also participate in live chats and watch your favorite shows without any trouble.

This package’s affordable pricing starts at $44.99 per month. There’s no contract required so that you can switch plans at any time. There’s also free McAfee installation with this package, thus allowing you to surf and download without worries.

500 Mbps Internet

If you and your family need to connect more than five devices, this 500 Mbps Internet package is the way to go. These devices can include gaming consoles, laptops, smartphones, tablets and more. Surf the web, check email, engage in social media posts, watch videos, watch live-streaming videos, play online multiplayer games and more.

You’ll receive all of these benefits from a faster internet speed that’s priced affordably at $49.99 per month. There’s no contract, and, as a bonus, RCN Internet will install McAfee for free.

Gig Internet

When selecting this RCN Wi-Fi package, you’ll receive up to 1,000 gigs at ultra-high speeds. That means download speeds are 1,000 gigabytes per second. This plan’s incredibly fast speeds gives you and your family the best entertainment performance. Connect multiple devices to stream, game, check email, chat and play music without any lag.

Compared to RCN Internet’s other packages, which include between 100 and 500 Mbps, a gig is an exponential increase. At this speed, uploading videos takes much less time. The extra bandwidth means you can watch streaming services, like Netflix, for example, or game online without lag.

This pricing isn’t bad for all of these benefits and is $59.99 per month with no contract. Your entire home’s devices will receive outstanding connectivity, and, for those who have security concerns, RCN Internet will hook up McAfee at no additional cost.

RCN Internet features

  • High-Speed: Featuring an incredible price, RCN Internet plans offer consumers the highest speeds for what they need. The company prides itself on providing a broad range of speeds according to the consumer’s needs.
  • RCN Webmail: Every customer receives access to a webmail account with tons of features. These features include 5 GB of storage, calendar functions and web applications.
  • 24/7 Customer Support: RCN pledges to put all customers first. Every US-based customer has access to customer service 24/7.

RCN Internet availability

Consumers must consider that some internet providers are available only in certain areas. The company is currently servicing six locations with RCN Internet plans, including:

  • Boston
  • Chicago
  • Lehigh Valley
  • New York
  • Philadelphia
  • Washington, D.C.

Pros & cons of RCN Internet



  • The service area is small
  • All internet speeds aren’t available in every service area
  • Slower speeds with lower-priced packages

Frequently Asked Questions

  • How much is RCN Internet?

RCN Internet pricing starts at $29.99 and goes up to $59.99. Pricing differs depending on location. 

  • Is RCN Internet available where I live?

Service areas are limited to six locations. You can find out if you have internet in your area by checking your address.

  • What are eeros?

When you sign up for one of RCN Internet’s Whole Home Wi-Fi packages, it receives its power by eeros. This system allows you to connect to multiple points throughout your home without having to rely on one router.

  • How can I contact RCN Internet?

There is a broad range of contact methods for contacting RCN Internet, including sending them a tweet, “liking” them on Facebook, or calling them anytime (24/7 for U.S.-based customers) at 1-800-746-4726 (1-800-RING-RCN). Live chat is also available Monday through Friday between 8 AM and 10 PM EST, Saturday to Sunday between 10 AM and 8 PM EST and holidays between 10 AM and 6 PM EST.

  • How can I upgrade my RCN Internet package?

You can upgrade your internet package anytime by calling RCN Internet with your request. They’ll talk to you about the higher-tiered internet packages, and which might be best for your needs. The best time to optimize your Wi-Fi network is when it’s not performing at the speeds you want.

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Wifi vs Walls: Why Historic Homes Have Terrible Connections and How to Fix It



If you live in an old or historic home, you may have noticed it can be difficult to get a WiFi signal, or certain rooms have almost no signal at all. This may be true in rooms located far away from your WiFi router, but in some historic homes, it’s often difficult getting a signal just down the hall.

If you’ve ensured your router is in working order — and your internet isn’t otherwise down — the culprit may not be your internet connection at all; it could be your home itself. The reality is, old and historic homes tend to have poor internet connections due to the materials that were used to build the walls.

While every material can block a WiFi signal to some extent, homes built in the late 19th and early 20th centuries are built from much sturdier (and less economical) materials than today’s homes. Modern homes are also designed with wiring in mind, which makes it easier to install home internet connections like cable internet or even fiber-optic internet.

If you’re fed up with your poor WiFi connection in your older home, you don’t have to sell it to solve the problem. Luckily, there are a few solutions you can implement to fix the problem.

What’s in your home’s walls and why it’s disrupting your WiFi signal

Certain types of materials used in the construction of older homes are particularly non-conducive to WiFi signals.  While many homeowners know that there will be issues with buying homes built in the 1800s, not everyone is aware of the effects that building materials have on WiFi signals.

For example, according to the United States Department of Agriculture, the National Board of Fire Underwriters led a campaign in the 1900s and 1910s that “encouraged development of new materials and products treated or made with asphalt, metal, gypsum, plastic and asbestos.” In the 1920s and 1930s, “New products included batt insulation (some with aluminum or copper reflective faces), advanced plastics, perforated acoustical tiles, and Plexiglas.”

Unfortunately, many of these types of materials have had the added effect of disrupting WiFi signals. If you don’t know what materials were used to build your home, reach out to the previous homeowners or the realtor who sold you the home to learn more.

Here are some of the most common materials found in an older home that disrupt WiFi signals — and why.

Metal Plaster Lath

Metal lath is a type of mesh formed by expanding a perforated metal sheet (sometimes chicken wire is used in its place). In older homes and in some modern ones, it was used in plaster to support and act as a framework for interior walls. It was also sometimes used to pour concrete ceilings and floors.

Unfortunately, this metal lath acts almost like a shield, disrupting high-frequency radio signals (WiFi). If your interior walls include this material, you may have trouble finding a WiFi signal in rooms that are separated from your WiFi router.

As we will see, metal is perhaps the most disruptive home building material for WiFi. Metal conducts electricity and magnetism, and it absorbs radio waves.

Metal Stucco Lath

Stucco systems are often used for exterior walls, and the same metal lath system might be used as a framework or support. Like the metal wiring used in plaster lath, the metal wiring in stucco lath can also block wireless signals.

Foil Insulation

Foil can make a good insulator because of its reflective properties. This is part of the reason why NASA uses so much foil on its spacecraft. But as an insulator, foil has fallen out of favor for more affordable options like fiberglass, cellulose and foam.

Along with its reflective properties, foil can also disrupt a wireless signal. Foil could be your problem if you’re having trouble getting online in your historic home.

Steel Girders

Steel girders are most often used to build large structures like bridges and skyscrapers. They may also be present in old apartment buildings and condos. Nonetheless, they are also used in residential properties as support beams, and some mid-century modern (MCM) buildings incorporate them into their design aesthetic.

Like other types of metal, steel girders and beams can disrupt WiFi signals.

Metal Ductwork

Metal ductwork is used in HVAC applications. That is, they are a permanent solution for transferring hot and cold air from one place to another. They may also be used for exhaust purposes, such as if a property has a wood stove.

Metal ductwork can interfere with WiFi, just like other metals. Furthermore, air conditioners and other motored appliances can interfere with a WiFi signal as well.

Steel Reinforced Concrete

To reinforce concrete, a steel skeleton is laid down before the concrete is poured, so the two materials act together in resisting forces. Because of its durability, steel-reinforced concrete is most often used in the construction of bridges and large buildings, but they may be present in some homes or apartment buildings.

The steel skeletons used to reinforce the concrete can disrupt WiFi signals, just like metal lath.

Water or Other Liquids

Not many walls are made of water (unless you have a particularly large fish tank in your home), but water running through pipes can sometimes interrupt WiFi signals as well. Other water features, like swimming pools, may also prove troublesome to your WiFi signal, depending on where they are located.

How does the era of the home impact your internet signal?

You don’t need to take a sledgehammer to your walls to find out what’s inside of them. Contacting your realtor or a previous homeowner is a good idea, but you can also estimate which materials were used based on the era in which your home was built.

Homes from the Antebellum and Victorian Eras may not include many metal components — unless they’ve been retrofitted with them. But during and after the Edwardian Era, you can expect more homes to be outfitted with wiring and other metal mesh products.

The Antebellum Era

1815 – 1861

In America, the Antebellum Era was a period before the start of the American Civil War in 1861. According to the Chicago Tribune, Antebellum homes “were built with walls that were four to six inches thick, offering substantial insulation.” Palatial plantations of this period were often built with wood and brick, adding to the thickness of the walls. The brick and thickness of the walls could significantly impact WiFi signals.

The Victorian Era

1837 – 1901

Victorian-style homes were most often built with brick and mortar and included plank or slate roofing.  While thick brick walls can drastically reduce a WiFi signal, so can lath, which was used extensively during this time. Victoria-era homes were often constructed using lath made from wood and chicken wire, a metal material that can also interfere with a signal.

The Edwardian Era

1901 – 1910 (or 1914)

Although the Edwardian Era was short, it led to some significant changes in homebuilding. This was the era in which new buildings in urban areas began to be outfitted with electric wiring and plumbing. This meant more metal components were being used in Edwardian homes, in addition to traditional materials like brick, mortar and cut timber.

The Modernist Era

1918 – mid-20th century

Modernist building materials are similar to the ones you might expect to find in a home today. Concrete, glass, steel, and aluminum were all characteristic of this period. Unfortunately, many homes built during this period contain materials that can disrupt the WiFi signal. During the 1950s and 1960s, foil-wrapped insulation was used frequently when building homes. The heavy use of foil can drastically affect the strength of a WiFi signal.

Options for extending your WiFi signal

Placing your router to get a better signal

If you don’t want to rip apart your home, you can try moving your router to a better spot.

Some people don’t realize that where they place their router plays a big role in the strength of their WiFi signal. Your router broadcasts the signal in a radius of about 100 feet or more. The further away you are from it, the weaker the signal will be.

If possible, place your router in the room where you are most likely to use the internet. If you use your WiFi signal in multiple rooms, try to place your router in a central location — like a foyer — so the signal reaches every room equally.

One strategy you could try is to place the router in your basement, so it only needs to penetrate wooden floors. However, according to CNET, “routers tend to spread signal downward, so it’s best to mount the router as high as possible to maximize coverage.” You could, therefore, place your router on a wooden bookshelf or cabinet, away from any metal objects, to get the best signal.

Research your router to determine just how far it can broadcast. You should also look at documentation about your internet service provider and your internet package.

If your internet is slow, it may be related to the type of internet you have and the package you’ve purchased. Satellite, wireless and DSL internet are typically much slower than cable and fiber-optic internet, and cheaper plans usually come with slower speeds. If your internet services aren’t meeting your needs, it may be time to switch to a new provider with a reputation for fast speed and reliability.

Other options for extending your WiFi signal

If moving your router doesn’t suffice and you don’t want to renovate your home, invest in technologies that enhance or extend your WiFi signal. Here are a few of the tools you should consider:

Wireless Repeaters

Wireless repeaters rebroadcast an existing WiFi signal to a small area with the same level of quality. They’re perfect if you just want to extend your WiFi network to a single room. However, they tend to increase the time it takes for your WiFi network to respond to a request (latency).

Wireless Range Extenders

A range extender works similarly to a repeater. However, it broadcasts on a different wireless channel than your router, essentially creating a new WiFi network. Some extenders work with electrical sockets, sending your internet signal over your home’s own electric wiring, from the router to plugged-in extender.

Wireless Network Extenders

An extender is the most reliable type of WiFi booster. Instead of using a signal or your home’s wiring system, it plugs directly into your router to carry your WiFi signal to a different location. Unfortunately, this also means you may have an unsightly wire extending through your home.

Hiding Your Technology

Some of these devices are unsightly, but there are a few tricks to keep them hidden. Small devices like repeaters can be hidden in cabinets, under desks, or on top of bookshelves. You could even place your router inside fake books to keep it hidden. Otherwise, consider concealing your technology with houseplants or furniture.

What to consider when renovating

If you’re considering a renovation of your home, you may have an opportunity to remove or replace some of the materials that are blocking your WiFi signal. You may be tempted to do the renovation yourself if you have the skills. Before you start, there are a few things to consider.

First, a large-scale and structural renovation — including taking a sledgehammer to your wall — may require an inspection of your home before and afterward to ensure it’s safe. You’ll also need to comply with local laws and ordinances, or even zoning laws if you intend to make additions to your home.

When handling wiring, fiberglass insulation or other dangerous materials in your home, it’s best to work with a professional. It may even be required by law in some cases.

Minor renovations, like removing superficial objects like cabinets or railings, can typically be done by anyone. But if you’re attempting to boost your WiFi signal in an old home, you’ll likely need to go into your walls.

Wiring your old house for WiFi

Just because you live in an old house, doesn’t mean you have to settle for a poor WiFi signal. While renovations and re-wiring may not always be realistic, you can boost your WiFi signal by implementing some of these tips and tricks. If all else fails, don’t hesitate to contact a contractor to help you optimize your home for WiFi.

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Mediacom Internet: Reviews, Pricing, & Performance

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Mediacom Internet

Mediacom is one of the prominent Midwest and Southeastern internet service providers, available in 21 states and serving well over six million customers. Providing high-speed broadband internet through a cable network, Mediacom offers six internet packages along with digital cable TV and phone services.

If you live in the Midwest or South, Mediacom may provide internet connectivity to your area where other providers don’t, making them the obvious choice. With a range of internet packages from low speed to high, the company allows its customers to choose the plan that suits them best. Furthermore, customers who live in an area covered by Mediacom’s Xtream Hotspots can also get connected outside their homes.

Mediacom internet packages

Mediacom’s internet plans vary in four key areas:

  • Download speed
  • Upload speed
  • Usage allowance, also known as a data cap
  • Price

Uploads and downloads are measured in Megabits per second, or Mbps, representing how fast data can transfer from the internet to your computer or vice versa. Usage allowance is the maximum amount of data you are allowed to transfer each month, usually measured in Gigabytes, or GB.

Access 60

  • Designed for light internet usage
  • Downloads up to 60 Mbps
  • Uploads up to 5 Mbps
  • Usage allowance of 60 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Internet 60

  • Designed for 2-3 simultaneous devices
  • Downloads up to 60 Mbps
  • Uploads up to 5 Mbps
  • Usage allowance of 400 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Internet 100

  • Designed for 3-6 simultaneous devices
  • Downloads up to 100 Mbps
  • Uploads up to 10 Mbps
  • Usage allowance of 1,000 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Internet 200

  • Designed for 6-12 simultaneous devices
  • Maximum download: 200 Mbps
  • Maximum upload: 20 Mbps
  • Usage allowance of 2,000 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Internet 500

  • Designed for 12-20 simultaneous devices
  • Maximum download: 500 Mbps
  • Maximum upload: up to 30 Mbps
  • Usage allowance of 4,000 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Internet 1 GIG

  • Designed for more than 20 simultaneous devices
  • Maximum download: 1,000 Mbps (1 Gbps)
  • Maximum upload: up to 50 Mbps
  • Usage allowance of 6,000 GB
  • Mediacom package speed: 15 Mbps, etc.
  • Mediacom package price: $19.99/mo, etc.

Mediacom availability

Mediacom offers internet plans in many Midwest and Southern states, as well as select states in the West. The states that Mediacom serves are listed below:

  • Alabama
  • Arizona
  • California
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Maryland
  • Minnesota
  • Mississippi
  • Missouri
  • North Carolina
  • Ohio
  • South Dakota
  • Tennessee
  • Virginia
  • Wisconsin

Mediacom also offers WiFi connectivity through Xtream Hotspots available in seven markets:

  • Alabama – Gulf Shores
  • Arizona – Apache Junction
  • Georgia – Valdosta
  • Illinois – Quad Cities, Galena
  • Iowa – Des Moines, Dubuque
  • Minnesota – Savage
  • Missouri – Columbia, Jefferson City

Mediacom features

Besides basic connectivity to the internet, Mediacom packages include other features. Some are included free and others are available at an extra charge.

In-home WiFi

Routers supplied by Mediacom provide WiFi service inside your home, although coverage for larger homes may require an upgrade to the Xtream WiFi 360 package. Although there is no additional charge for the WiFi service, the modem/router fee is currently $11.50 per month. Subscribers may purchase their own modem/router as long as it is compatible with Mediacom’s system.

Xtream WiFi 360

Designed to give your home WiFi connection a boost, Xtream WiFi 360 uses extenders to amplify your WiFi signal and give fast, consistent service throughout your whole home. While there are promotions available to provide this service free of charge for a limited time, the standard rate is $5.00 per month.

Total Defense security suite

Available at no charge, Total Defense protects up to five personal devices, computers or Android mobile devices, with anti-spam, anti-spyware and anti-virus applications and personal firewall, anti-phishing and parental controls.

Xtream Hotspots

Mediacom hosts hundreds of WiFi hotspots, allowing subscribers unlimited access and users without a Mediacom internet plan free access for 30 minutes per month.

Additional usage allowance

While each Mediacom internet plan does have a data cap, users may add more capacity at a $10 charge per 50 GB.

Additional pricing information

While some new subscribers can install their modem themselves, a standard installation by Mediacom includes a $99.99 fee. Some installations require a Mediacom-approved professional. All new customers must also pay a $10 one-time activation fee.

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How to Find the Best Internet in Durham, NC

How to find the best internet in Durham, NC

Home of Duke University and its famous basketball team, Durham is the fourth-most populous city in North Carolina, with a population of about 275,000. The city offers access to some of the top internet service providers (ISPs) in the country, including popular household names like AT&T, CenturyLink, EarthLink, Google Fiber, HughesNet, Spectrum, and Viasat. Durhamians can choose from DSL, cable, fiber, or satellite internet connections, depending on where they live.

Download speeds vary depending on the type of internet connection you choose. For example, DSL internet plans start from as low as $29.99 per month and offer download speeds of up to 50 Mbps. If your data requirements are higher, you can go for fiber plans that start from $70 per month and deliver download speeds of up to 1,000 Mbps. With these lightning-fast speeds, you can easily stream HD videos on multiple devices or play online games without a glitch.

Not sure which internet service provider is right for you? This guide covers everything you need to know about the best internet service providers in Durham.

Durham internet providers

Durham residents can choose from popular DSL and fiber internet service providers, including AT&T, CenturyLink, EarthLink, Frontier Communications, Google Fiber, and Spectrum. In areas where cable internet is unavailable, Durhamians can choose from satellite internet connections offered by Viasat and HughesNet.

Internet availability in Durham

Durham receives an average download speed of 25 Mbps. Most residents have access to DSL and cable internet connections. A small part of the city also enjoys access to fiber internet, while satellite internet connection is available for the entire city.

Make sure to check the availability in your area, as plans and speeds vary by location.

Spectrum/Charter Communications

Covering 99% of the city, Spectrum is the largest cable internet service provider in Durham. Plans start from $49.99 per month, offering download speeds of up to 100 Mbps. The company also offers a broad network of WiFi hotspots across the country.

Frontier Communications

Frontier offers extensive internet coverage in Durham. More than 90% of Durham residents enjoy access to the company’s DSL and fiber internet connections. Frontier internet plans start from $29.99 per month, offering speeds of up to 50 Mbps.


If you’re living in an area where cable or DSL internet connection isn’t available, then consider Viasat’s satellite internet connection. Internet plans start at $70 per month and offer reliable download speeds of up to 12 Mbps.


AT&T covers over 48% of Durham. Internet plans start at $50 per month, delivering download speeds of up to 100 Mbps. There’s also a fiber plan that costs $70 per month and offers blazing-fast speeds of up to 1,000 Mbps. Additionally, AT&T has a network of 30,000+ Wi-Fi hotspots across the country, so you can stay connected on the go.

Durham, NC fastest internet

For those prioritizing speed, we cover ISPs with the fastest internet speeds in Durham below.


AT&T’s Internet 1000 plan offers lightning-fast speeds of up to 1,000 Mbps at $70 per month. You can also take advantage of bundle options to get TV and phone service along with the internet.


CenturyLink’s Internet 1Gbps plan offers speeds of up to 940 Mbps at $125 per month. The company also offers savings through TV and phone bundles.

Google Fiber

Get blazing-fast speeds of up to 1,000 Mbps with the Fiber 1000 plan from Google Fiber. The plan costs $70 per month.


Enjoy download speeds of up to 400 Mbps with Spectrum’s Internet 400 Mbps plan, which costs $44.99 per month. You can save money by bundling it with TV and phone services.


HughesNet’s satellite internet plan offers download speeds of up to 25 Mbps and costs $59.99 per month. The company also offers a voice service that provides unlimited calling in the US and Canada.

Find the best internet in Durham, NC

With so many options to choose from, finding the best internet for your needs can get complicated. The best way to pick an internet plan for your home is to calculate the actual speeds you need so that you don’t end up spending more than necessary on your internet bills.

If you need an internet connection for basic surfing and email, a 5 Mbps internet plan is probably sufficient. However, if you plan to stream HD videos on multiple devices, then you may want a high-speed internet plan that delivers speeds of up to 100 Mbps. A fiber plan is best suited for connected homes and households with multiple devices.

Are you looking to save more on your internet costs? Browse Freshome.com to find the best internet deals in Durham.

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Best internet in Winston-Salem, NC

Best internet in Winston-Salem, NC

Find the best internet in Winston-Salem, NC by comparing providers and prices.

How to find the best internet in Winston-Salem, NC

Winston-Salem is a burgeoning, up-and-coming city in North Carolina’s Piedmont Triad area.  Downtown Winston-Salem has been recognized as one of the nation’s best, and Winston-Salem as a whole is ranked at one of the nation’s top 10 cities for retirees.

“The City of the Arts and Innovation” cultivates an interest in theater and fine arts. At the same time, it is a hub of technological research. At Kaleideum North, children revel in hands-on science experiences. Baseball fans head to BB&T Park to see the Winston-Salem Dash play. Tanglewood Park offers outdoor enjoyment minutes away. Attendance at the park’s annual Festival of Lights is a holiday tradition for many residents.

Area residents benefit from strong competition among internet providers. Based on the coverage area, Winston-Salem’s leading internet providers include AT&T, Spectrum, Viasat and HughesNet. Based on speed, top providers include AT&T Fiber, Spectrum, CenturyLink, Windstream, and EarthLink.

Many providers bundle internet, TV and/or phone services. Some customers arrange for internet service only. Some bundles also include Netflix, Sling, Hulu or YouTube TV.

Winston-Salem Internet Providers

Winston-Salem’s internet providers include AT&T, Spectrum, Viasat, HughesNet, CenturyLink, Windstream, and EarthLink. Local providers deliver internet speeds from less than 10Mbps up to 1Gbps (or 1,000Mbps). Gigabit internet is great for families streaming HD video on many devices at once. Speeds under 50Mbps still meet the needs of many residents who only use one or two devices at one time.

Use the chart below to learn more about the range of internet speeds and prices each company offers. Listed packages often feature the lower speed listed for each provider. Introductory rates apply for 3-24 months.
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Internet Provider Type of Internet Speeds (Mbps) Starting Pkg – monthly
ATT Fiber, DSL 5 to 1000 $50.00 (first 12 mos)
Spectrum Cable 100 to 940 $49.99 (first 12 mos)
Windstream Fiber, Cable, DSL 25 to 100 $19.99 (first 3 mos)
Viasat Satellite Up to 30 $49.99
CenturyLink Cable, DSL Up to 940 $49.00
HughesNet Satellite Up to 25 $59.99 (first 24 mos)
Frontier Fiber, DSL  6 to 50 $29.95 
Earthlink  Fiber, DSL 50 to 1000 $39.95
Comporium  Fiber, DSL 30 to 1000 $49.94 (first 3 mos)
Crown Castle Fiber (business) Fiber 1,000 Custom
Spectrum (business) Fiber, Cable  200 to 940  $44.99 (bundled)
North State Comm (business) Fiber, DSL, Copper Up to 1000 Custom 
ATT (business)  Fiber, DSL  100 to 1000 $50.00 (first 12 mos)
Verizon (business) Fiber, Copper Up to 70  $47.99 (first 12 mos)
Spectrum Internet Assist Cable 30  $14.99 (low income)
MegaPath (business) Fiber, DSL, Copper 25 to 1000  $75.00
Windstream Enterprise (business) Fiber, Cable, DSL Up to 1000 Custom
X1 Communications (business) Fixed wireless Up to 100  $45.00 
GTT (business)  DSL, Copper 3 Custom

When you compare services, note one-time fees that may apply. Some providers charge for installation, while others do not. Some have monthly equipment leases or other fees. Always confirm your total monthly costs when you set up internet service.

Qualifying low-income residents save a significant amount with Spectrum Internet Assist. You can qualify if you have a student in the National School Lunch Program or if any member of your household receives social security. This service costs $14.99 per month.

Internet Availability in Winston-Salem 

There are many internet providers in Winston-Salem. Some focus on residential service while others specialize in business services.

Spectrum’s internet services cover almost all the city. AT&T combines fiber and DSL to deliver approximately 85 percent coverage in Winston-Salem. Windstream, CenturyLink, and EarthLink each cover roughly half the city. Viasat and HughesNet cover the entire community.

For more information, visit the Federal Communications Commission (FCC) website. The FCC compiles data on broadband services nationwide.

Five Fastest Internet Providers in Winston-Salem

Winston-Salem internet providers continue to extend ultra-fast services to more neighborhoods throughout the area.

The providers with the fastest services use optical fiber, hybrid DSL/fiber or cable. AT&T Fiber, Spectrum, CenturyLink, EarthLink, and Windstream are five examples. Speeds as high as 1,000 Mbps (fiber) or 940 Mbps (coaxial cable) are possible. At these speeds, it’s possible to download an HD movie in 60 seconds or less. Gigabit service is perfect for today’s ultra-connected smart homes.

AT&T Fiber offers its Internet 1,000 service at select locations. The price of the 1,000Mbps service is $70.00 per month for the first year. Spectrum Internet Ultra is a 940Mbps service delivered via coaxial cable. It costs $109.99 per month. CenturyLink offers internet speeds up to 940 Mbps for $65.00 per month. Kinetic Gig Internet from Windstream is available at select locations for $75.00 per month for one year. EarthLink’s one gigabit (1,000 Mbps) service is $99.95 per month. If you don’t need ultra-fast speeds, these same providers usually offer lesser speeds at discounted prices.

Do you plan to move to an apartment or condominium? It’s very efficient for providers to run fiber or cable through new residential developments. Many newer apartment complexes offer ultra-fast internet to attract tenants. AT&T already offers ultra-fast gigabit service at more than two dozen multi-family complexes in the greater Winston-Salem area. Throughout the nation, AT&T already runs fiber to more than 3 million apartments and condominiums.

Best Internet Deals

Use Freshome to find the best internet deals in Winston-Salem, NC. It is easy to find an internet provider that has the ideal service for you. Find the combination of cost and speed that best fits your budget and lifestyle.

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Best Internet Providers in Raleigh, NC

Comparing providers and rates can help you find the best internet services in Raleigh, North Carolina. Companies including AT&T, CenturyLink, Spectrum, HughesNet and Viasat provide internet service for most of Raleigh. Some Raleigh internet providers, including AT&T, CenturyLink, and Google Fiber, offer internet speeds as fast as 1,000Mbps. Spectrum’s cable internet service delivers speeds up to 940Mbps.

Raleigh residents need reliable internet service to complete work assignments and relax with streamed shows and movies. Review your options to choose the internet provider that best fits your needs.

Raleigh: a prosperous state capital

The “City of Oaks” is North Carolina’s state capital. Raleigh is one of America’s fastest-growing cities and, along with Durham and Chapel Hill, is part of the Research Triangle.

Many residents enjoy outdoor activities. Two state parks are near Raleigh: Falls Lake State Recreation Area and William B. Umstead State Park. In 2017, Men’s Health ranked Raleigh as the third sportiest city in the country. Raleigh is home to the National Hockey League’s Carolina Hurricanes, and it has the seventh most basketball hoops per capita in the nation. Raleigh also has several concert venues, including the Walnut Creek Amphitheatre and the Red Hat Amphitheater.

Raleigh internet providers

Many consumers need fast internet service to download HD movies and stream videos and games. Fast internet allows families to use multiple devices simultaneously and provides a responsive gaming experience.

The table below details the speeds available from each internet provider. When choosing a company, also review the cost of internet packages. Many service providers offer introductory rates, which means the monthly rate increases after a set period of service. Introductory rates often apply for the first year.

CenturyLink takes a different approach, offering rate security through its Price for Life program. Speeds up to 100Mbps cost $49 per month. CenturyLink locks in your rate for as long as you live at the same address.
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Internet Provider Type of Internet Speeds (Mbps) Starting Pkg – monthly
ATT Fiber, DSL 100 to 1000 $50.00 (first 12 mos)
Spectrum Cable 200 to 940 $49.99 (first 12 mos)
Windstream Fiber, Cable, DSL 25 to 1000 $33.00 (first 12 mos)
Viasat Satellite 12 to 100 $50.00 (first 3 mos)
Google Fiber  Fiber 100 to 1000 $50.00 (first 12 mos)
HughesNet Satellite Up to 25 $39.99 (first 24 mos)
Frontier DSL 6 to 115  $27.99
Earthlink  Fiber, DSL 15 to 1000 $49.95 
Mediacom Cable (business) Cable  60 to 1000  $129.95
Crown Castle Fiber (business) Fiber 1,000 Custom
Spectrum (business) Fiber, Cable  200 to 940 $64.98 (incl phone)
CenturyLink Fiber, DSL   Up to 1000  $49.00 
Frontier (business)  DSL 24 Custom 
Verizon (business) Fiber, Cable, DSL 3 to 1000 $47.99 (first 12 mos)
Spectrum Internet Assist Cable 30  $14.99 (low income)
MegaPath (business) Cable, DSL, Copper 5 to 10000  $75.00
Windstream Enterprise (business) Fiber, DSL, Copper 1.5 to 1000 Custom
Celito (business)  Fiber, Copper Up to 1000  Custom
GTT (business)  Cable, DSL, Copper 1.5 Custom 

Many Raleigh internet providers help customers save money by allowing them to bundle internet with television service, phone service or both.

One-time fees, such as installation costs and equipment charges, may apply to new services. Additionally, recurring charges such as taxes and fees may increase your monthly bill. Confirm the full cost of a monthly service before making a commitment. One-time termination fees may also apply when you end service.

If your household receives Supplemental Security Income or includes a student who participates in the National School Lunch Program, you may qualify for Spectrum Internet Assist. This special service delivers moderate internet speeds of 30Mbps and costs $14.99 per month. You can add a WiFi router for an extra $5 per month.

Internet availability in Raleigh

Not all customers in Raleigh can access service from all providers. However, most residents can choose from three or four providers. AT&T, CenturyLink, HughesNet, Spectrum, and Viasat each covers much of the city.

AT&T uses a combination of fiber and DSL networks to cover 89 percent of the city. CenturyLink covers about 97 percent of Raleigh. Viasat and HughesNet deliver satellite internet, which is available to 100 percent of residents. Spectrum’s cable internet services also cover all of Raleigh.

The Federal Communications Commission compiles data on broadband services in Raleigh and across the United States.

Five fastest internet providers in Raleigh

As demand increases for live streaming and smooth gaming, Raleigh’s internet providers work to deliver faster speeds to more locations. The fastest internet speeds are available through optical fiber, coaxial cable, and hybrid DSL/fiber connections. Fiber-based services are very fast and can allow customers to download a feature-length HD movie in less than 60 seconds. Unlike other companies, which use fiber optics, Spectrum owes its 940Mbps speeds to the use of coaxial cable.

Google Fiber’s fastest service delivers 1,000Mbps speeds and costs $70 per month. AT&T Fiber also includes speeds of up to 1,000Mbps and costs $70 per month for the first 12 months. The CenturyLink Fiber 1,000Mbps plan costs $65 per month. Earthlink’s HyperLink service provides 1,000Mbps speeds and costs $99.95 per month. Many companies offer slower fiber-based services for lower monthly rates. Spectrum delivers cable internet service for $49.99 per month for the first 12 months.

Gigabit speeds are only available at select addresses. Newly constructed apartment complexes are often wired with optical fiber or coaxial cable, which can help attract tenants. Google Fiber is already available at 28 Raleigh apartment complexes.

Some companies provide employees with ultra-fast internet. Google Fiber’s business plans deliver speeds from 100 to 1,000Mbps. Fiber Business 100 costs $70 per month, and Fiber Business 1,000 costs $250 per month. With internet speeds of 1,000Mbps, you could back up 10 GB of data in two minutes.

Best internet deals

Visit Freshome.com to find a great internet deal in Raleigh, North Carolina. Consider your internet usage, lifestyle, and budget to decide which internet service is best for you.

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Optimum Internet: Reviews, Pricing, & Performance

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Optimum Internet: Reviews, Pricing & Performance

Optimum Internet

If you live in or near New York, then you might have heard of Optimum. Optimum delivers cable-based high-speed internet to about 4 million people in select areas of the Northeast, including Connecticut, New Jersey, and New York. In addition to internet plans, Optimum provides phone and TV throughout its service area and over 2 million WiFi hotspots, providing customers with connectivity even when away from home.

Optimum Internet Packages

Optimum offers seven different packages, from affordable to fast and powerful. Since some plans are only available in select areas, check their website to see which plans are offered in your location.

Altice Advantage Internet

A joint effort by Optimum and Suddenlink, this package provides discounted Internet service for participants in the National School Lunch Program, New York City residents attending a New York Public School, veterans receiving state or federal public assistance, and people age 65 and over who are eligible for Supplemental Security Income. In addition to discounted installation and a free Smart Router and Modem, participants get 30 Mbps download speeds for only $14.99 a month.

Optimum 10

The most basic plan without eligibility requirements, Optimum 10 provides connectivity with limited speed at XXXX Mbps and costs $24.95 per month.

Optimum 20

Upgrading from the basic Optimum Internet plan provides additional speeds of XXXX Mbps with only a small increase in price at $29.99 per month.

Optimum Online

This plan represents Optimum’s standard package, with speeds up to XXXX Mbps and a cost of $64.95 per month. The plan is the minimum requirement to upgrade to one of Optimum’s premium high-speed packages. For customers who lease one of their modems at an additional $10 per month, Optimum offers a Smart Router that is only available to Optimum Online subscribers.

Optimum 200

The first of their premium add-on packages, Optimum 200 increases speeds up to 200 Mbps for an additional $20 per month. At these speeds, customers can stream High Definition quality video to multiple devices and support multiplayer online gaming. Optimum 200 packages are only offered in select locations, so check their website for availability.

Optimum 300

Optimum 300 offers speeds up to 300 Mbps for an additional $55 per month. Users can stream 4K Ultra High Definition video on multiple devices while other household devices continue to run without interruption. As with the Optimum 200 package, the Optimum 300 package is only offered in select locations. Check the website for availability.

Optimum 400

Optimum’s top-tier package supports up to 400 Mbps network speeds, sufficient for even heavy-duty broadband usage. This high-end plan is available for an additional $66 per month. Optimum 400 premium packages are available in select locations; check their website to learn if it’s available in your area.

Optimum Availability

With coverage in Connecticut, New Jersey, and New York, Optimum Internet provides a large population with high-speed broadband connections.

Optimum Features

Optimum’s broadband connection can broadcast WiFi throughout the entire house. They also offer WiFi coverage through over 2 million hotspots throughout the three-state area. Customers can connect to an Optimum internet WiFi hotspot and enjoy the same protection, responsiveness, and speed as their home connection. The password-protected WiFi hotspot also includes McAfee cloud-based virus and malware protection.

Optimum Fees and Charges

The basic monthly cost doesn’t cover all of your internet service expenses. If you don’t have a modem and router, which must be a brand and model supported by Optimum, then you can lease a modem for $10 a month. If you lease a modem and have at least the Optimum Online plan, you can add a Smart Router for no additional charge. A network enhancement fee of $3.50 per month is also included in every bill.

To start your service, you must pay a one-time charge of $99 for standard installation or $149.99 for premium installation. Standard installation sets up one device wirelessly with a maximum of two outlets but does not include hardwiring. Premium installation allows customers to request hard wiring with Ethernet to a single device, Smart TV, gaming system, computer, or alarm system. It also includes setting up all available wireless devices and three outlets, with additional outlets costing $25 each.

Check Optimum’s website for additional services and charges.

Optimum Reviews

The American Customer Satisfaction Index compares Optimum against a number of other Internet service providers as well as other companies. Scoring 63 out of 100 in 2019, Optimum ranks highly among Internet service providers. In prior years, the company was ranked even higher, securing second place in 2016 and third in 2017 and 2018. If 63 out of 100 seems low, note that Internet service providers and TV providers are ranked last among all industries, causing their highest ratings to fall short of other industry averages.

Reviews.org gives Optimum a 3.5 out of 5, but it’s common for dissatisfied customers to take the time to post reviews, so this rating may not be representative of all customer opinions.

ConsumerAffairs gave Optimum a 1.9 out of 5 based on 724 ratings submitted. While there were a number of four- and five-star ratings, many reviews were one star, dragging their overall rating down dramatically.


Optimum offers high-speed internet at competitive rates in the New York area. If you need to connect outside your home, you’ll find their 2 million WiFi hotspots a major benefit. Review Optimum’s website to discover the packages available in your area and find the right service for your needs.

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Best Internet in Charlotte, NC

Find the best internet in Charlotte, NC, by comparing prices and providers. Charlotte residents benefit from strong competition among internet providers. In fact, the city is one of the most connected in the state. Based on coverage area, Charlotte’s top internet providers include ATT, Spectrum, HughesNet and Viasat. Based on speed, top providers include ATT, Google Fiber and Spectrum.

When you return home at the end of the day, you want internet service you can count on. For many Charlotte residents, there are favorite shows to enjoy, work to complete, and homework that can’t wait.

family watching netflix on laptop

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Charlotte: A Thriving City

Charlotte, NC, is the 16th most populous city in the country. Fans flock to home games played by the NFL’s Carolina Panthers and the NBA’s Charlotte Hornets. Outdoor enthusiasts enjoy activities throughout the year at the U.S. National Whitewater Center. Racing enthusiasts also enjoy the NASCAR Hall of Fame. Residents of the Queen City enjoy quick trips to Lake Norman, the largest lake in the state. Activities abound, from fishing, water skiing, sailing to sunset cruises. Parents of young will love Carowinds, Charlotte’s sprawling amusement park.

Charlotte Internet Providers

Super-fast Gigabit internet is valuable in many ways. It can handle streaming on multiple devices at one time, and is great if you want to download HD video of any kind, including movies.

Use the chart below to find out the range of speeds each provider offers. You can also find out the cost of starting packages. This package will usually feature the lower speed listed for each provider. Keep in mind that these are often introductory rates that expire after a period of time. Introductory packages are often good for 12 months, but can be as short as three or as long as 24 months.
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Internet Provider

Type of Internet

Speeds (Mbps)

Starting Pkg – monthly

ATT Fiber, DSL 5 to 1000 $40.00 (first 12 mos)
Spectrum Cable 30 to 940 $44.99 (first 12 mos)
Windstream Fiber, Cable, DSL 25 to 100 $35.00 (first 3 mos)
Viasat Satellite Up to 100 $50.00 (first 3 mos)
Google Fiber  Fiber 100 to 1000 $50.00 (first 12 mos)
HughesNet Satellite Up to 25 $59.99 (first 24 mos)
Frontier DSL, Cable 50 to 940 $29.95 (first 12 mos)
Earthlink  Fiber, DSL 15 to 1000 $49.95 
Comporium  DSL Up to 25 $49.94 (first 3 mos)
Crown Castle Fiber (business) Fiber 1,000 Custom
Spectrum (business) Fiber, Cable  200 to 1000 $64.98 (incl phone)
CenturyLink (business) Fiber  1000 $65.00
Zayo (business)  Fiber  1000 Custom 
Verizon (business) Fiber, Cable, DSL 3 to 1000 $47.99 (first 12 mos)
Spectrum Internet Assist Cable 30  $14.99 (low income)
MegaPath (business) DSL, Copper 25 to 1000  $75.00
Windstream Enterprise (business) Fiber, DSL 1.5 to 100 Custom
APXNet (business) Cable, DSL, Copper  6 Custom
GTT (business)  Cable, DSL, Cable 8 $82.52 (ave. cost)

If you also want TV and/or telephone services, bundling these services with your internet into a single package can often save money.

When you compare services, note potential one-time fees like installation costs and equipment charges. Equipment lease costs (if any), taxes and other fees all increase monthly bills. Always confirm total monthly costs when arranging for internet service. It’s also important to consider early termination fees (if any) as well as fees for equipment that’s not returned.

Low-income residents can qualify for Spectrum Internet Assist in one of two ways. First, the household includes a Supplemental Security Income recipient. Secondly, it includes a student in the National School Lunch Program (NSLP). The base rate for this 30 Mbps internet service is $14.99 per month. It is possible to add a WiFi router for an extra $5.00 per month.

Internet Availability in Charlotte

Many of Charlotte’s internet providers do not offer services at all addresses. Still,  residents often have at least three or four service providers to choose from. Examples of services that cover more than half the city are ATT, Earthlink, HughesNet, Spectrum, Vaisat and Windstream.

Spectrum’s cable-based internet services cover the entire city. ATT uses a combination of fiber and DSL to cover about 97 percent of Charlotte. Viasat and HughesNet deliver 100-percent coverage through satellites usage, rather than transmission via phone lines, cable or fiber optics.

For more, check out the Federal Communications Commission (FCC). The federal agency maintains data on broadband services throughout the country.

father and daughter sitting together on couch laughing at tablet screen

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Five Fastest Internet Providers in Charlotte

The fastest Charlotte internet providers are those that deliver their services using fiber, cable or hybrid DSL/fiber. ATT, EarthLink Hyperlink, Frontier, Google Fiber, and Spectrum are some examples. High-speed fiber services are blazing fast, allowing you to download an HD movie in less than a minute. Spectrum owes its 940 Mbps speed to cable-based services. ATT and Google use fiber to deliver Gigabit speed (1,000 Mbps) to certain locations.

Most of Charlotte’s providers offer some type of high-speed internet service. For most of these providers, the race is on to extend cable or fiber-based services to as many locations as possible.

You can get Spectrum’s 940 Mbps cable services for as little as $44.99 per month for the first year. ATT Fiber (1000 Mbps) is $70 per month for the first year. Google Fiber (1000 Mbps) is also priced at $70 per month. EarthLink Hyperlink (1000 Mbps) is $99.98 per month. Frontier’s 115 Mbps service is less than $50 per month for the first year. Fiber-based services often provide 100 Mbps service for less per month.

Do you live in an apartment? Newer apartment complexes are early beneficiaries of Charlotte’s Gigabit internet service. For example, in 2016 the Charlotte Agenda highlighted the efforts of both Google Fiber and ATT to wire new units with 1000 Mbps fiber.

Best Internet Deals

Use Freshome to find the best internet deals in Charlotte, NC. It is easy to locate an internet provider that has the right service for you. Get the combination of speed and price that’s ideal for your lifestyle.

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Frontier Internet: Reviews, Pricing, & Performance

Frontier internet

Frontier offers TV, phone and internet services. The company serves residential, small-business, and enterprise-level customers. Frontier offers a variety of bundles, helping subscribers save money on internet and phone services.

Frontier delivers internet plans to fit individual budgets and lifestyles. Frontier internet service allows customers to comfortably work from home, browse the web and stream videos. As of 2018, Frontier had more than four million customers.

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Frontier internet, TV and phone packages

Frontier offers several packages to help customers save money on their services.

1. Frontier Internet + Voice Service

  • Type of internet: DSL

Package features:

  • Unlimited calling within the U.S., Mexico, and Canada
  • Wired speeds as fast as 6Mbps

Frontier package speed: up to 6Mbps

Frontier package price: $27.99 per month

2. Frontier Preferred Internet + Voice Service

  • Type of internet: DSL

Package features:

  • Unlimited calling within the U.S., Mexico, and Canada
  • Wired speeds as fast as 25Mbps

Frontier package speed: 25Mbps

Frontier package price: $34.99 per month

3. Frontier Premium Internet + Voice Service

  • Type of internet: fiber

Package features:

  • Unlimited calling within the U.S., Mexico, and Canada
  • Wired speeds as fast as 115Mbps

Frontier package speed: 115Mbps

Frontier package price: $44.99 per month

Frontier Availability

Frontier service is available all throughout the United States. If you live in one of the following states, Frontier service is likely available in your area.

  • New York
  • Pennsylvania
  • Rhode Island
  • West Virginia
  • Ohio
  • Illinois
  • Indiana
  • Michigan
  • Minnesota
  • Iowa
  • Wisconsin
  • Nebraska
  • Tennessee
  • North Carolina
  • South Carolina
  • Georgia
  • Alabama
  • Mississippi
  • Florida
  • Texas
  • New Mexico
  • Arizona
  • Nevada
  • California
  • Utah
  • Oregon
  • Washington
  • Idaho
  • Montana

Frontier features

All Frontier packages include antivirus protection, Wi-Fi hotspot connectivity, parental controls, and fraud detection.

Frontier internet

Frontier maintains a DSL network and a fiber network.

  • High-speed internet: This type of reliable connection allows you to access your content anytime.
  • FiOS by Frontier: The company’s fiber network delivers even faster internet speeds. Frontier uses an innovative fully fiber-optic network, which facilitates faster upload and download speeds.
  • Vantage by Frontier: Vantage internet plans provide speeds as fast as 115Mbps. These speeds allow you to stream videos on multiple devices simultaneously.

Frontier’s bundles help customers economize, simplify and customize their TV, internet and phone services. Frontier allows you to design a package with the TV channels and internet speed your family needs. Bundling all three services provides the best savings.

The Frontier FiOS bundle includes internet speeds as fast as 500Mbps and access to more than 150,000 on-demand shows and movies. The package includes streaming for multiple devices.

Frontier TV service

Frontier TV packages include access to a large selection of channels. Customers can add the DVR service to record shows, movies and sports. The Frontier TV app allows you to watch TV on the go. Frontier’s TV service provides clear video, easy access to streaming apps and thousands of on-demand titles.

The following features are available with Frontier TV service.

  • Whole-home DVR: With the premium DVR service, you can record up to 12 shows at once and view recordings on any connected screen in the house.
  • Streaming on the go: Stream your favorite TV shows and movies with TV Everywhere from Frontier. With the FrontierTV app, you can watch your recorded content anywhere and anytime.
  • Superior picture quality: Frontier’s TV service delivers exceptional picture quality using a 100 percent fiber-optic connection. Contact Frontier to confirm that FiOS is available in your area.

The Vantage TV bundle includes access to more than 40,000 on-demand shows and the ability to record up to six shows at once.

Frontier phone service

Frontier phone service includes unlimited nationwide calling, with free calls to Canada, Puerto Rico, Mexico, and U.S. territories. The high call quality and digital phone plan makes it easy to talk to your friends and loved ones from anywhere in the world.

Special offers are available to customers in some service areas. Offers may include wireless network capability, which allows you to connect to the internet at home with Frontier’s wireless router. You may also be eligible for Frontier’s Price for Life offer, which guarantees the cost of your service will not increase.

Frontier security

Frontier offers a digital security suite to protect your equipment from power surges and cyberattacks. Frontier’s device security covers the cost of repairing or replacing devices.

Below are some of the security services Frontier offers.

  • Multi-device security
  • Identity protection
  • Desktop and mobile device protection
  • Expert technical support
  • Digital Living, which allows you to access your home remotely

Frontier also provides a reliable internet connection with no data caps. You can research available options in your area to choose one of Frontier’s bundles, which provide fast internet and thousands of on-demand TV shows and movies.

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Windstream Internet: Reviews, Pricing, & Performance

Windstream Internet is an internet provider that uses DSL, fiber, cable, and dialup networks and operates in parts of 18 states in the US. On its website, the company promotes three very high-speed internet packages: Kinetic GIG, Kinetic 500, and Kinetic 200. While its fiber networks are growing, Windstream’s major claim to fame is DSL coverage for rural areas. According to the Federal Communications Commission (FCC), downloads of at least 100Mbps and uploads of 25Mps are available in much of Windstream’s coverage area. Windstream had about 1 million broadband subscribers as of 2018.

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Windstream internet packages

Kinetic GIG Internet

Kinetic GIG Internet by Windstream is a fully fiber-optic Internet service offered in more than 150 communities in the US, providing download and upload speeds of up to 1Gbps and allowing 4K movie streaming. According to Windstream, other advantages of fiber-optic networks include better reliability than copper networks, simultaneous support for multiple devices in the home, and lower latency for faster page loads. Fiber is available in about 6.3 percent of Windstream’s coverage area, according to the FCC.

Kinetic 500 Internet 

Kinetic 500 Internet is advertised as offering download speeds of up to 500Mbps. Windstream uses DSL for Kinetic 500 and most other plans, except for Kinetic Gig. According to the FCC, however, only about 1.76 percent of Windstream’s DSL service area achieves download speeds of 500Mbps, while another 1.76 percent can download at 250Mbps. 

However, these small numbers say more about the low availability of very high-speed DSL packages than whether Windstream delivers on promised DSL speeds. In the FCC’s most recent actual-to-advertised speeds report, the company scored between 86.52 percent and 99.71 percent, signifying that you usually get the speeds you pay for from Windstream.

Kinetic 200 Internet 

As its name suggests, Kinetic 200 Internet, another DSL service is advertised as supplying download speeds of up to 200Mbps. The FCC does not track 200Mbps download speeds. However, download speeds of at least 100Mbps are available in 38.2 percent of Windstream’s DSL coverage area.

Lower-speed internet packages

Windstream also offers a wide range of lower-speed internet packages, which vary considerably by speed and price in different locations. In Pittsburgh, PA, for example, Windstream offers four different plans, with none achieving a download speed above 100 Mbps. The plans in Pittsburgh range from a 15Mbps package called Standard Kinetic Internet to a 100Mbps package known as Premium Kinetic Plus. Windstream also offers Internet/phone/TV bundles in some areas, including Pittsburgh. 

To find out which packages are available in your area, you must provide your street address and zip code to Windstream.  Generally, the FCC found that about 96.8 percent of Windstream’s overall service area can achieve download speeds of at least 4Mbps. About 93 percent can receive 10Mbps or better and 78.1 percent can get 25Mbps and up. DSL is offered in 99.2 percent of the overall service area.

Windstream availability

Windstream is offered in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, and Texas. Services are only offered in certain parts of each state, and speeds vary considerably.

Windstream provides Kinetic GIG to select communities in 16 states, but communities are increasingly receiving coverage. When the gigabit service first launched in 2016, the initial locations included Lincoln, NB; Lexington, KY; Sugar Land, TX; and seven communities in North Carolina: China Grove, Concord, Davidson, Harrisburg, Kannapolis, Lewisville, and Matthews.

Windstream features

Unlike some other internet providers, Windstream doesn’t manage network congestion by capping an individual customer’s usage or throttling a customer’s service once a certain amount of usage is exceeded. No contracts are required, and services can be ordered on a month-to-month basis. 

All Windstream customers gain access to free email addresses. Internet security, cloud storage, data backup, tech support, and wire maintenance services are offered as paid add-ons. These add-ons are supplied through four Internet Shield security packages, each sold at monthly pricing.

Three of these paid Internet Shield packages come with McAfee Multi-Access (MMA), a multi-level package for protecting devices that include PCs, Macs, and Android smartphones and tablets. Supporting all browsers, MMA includes anti-virus, anti-phishing, firewall, PC optimization, a mobile device locator, and advanced threat protection for safeguarding your privacy. With MMA protection through Windstream, you can manage up to three supported devices from a single account whenever you go online.

  • Windstream’s Shield Lite offers basic security to protect your identity and data, including MMA, online data backup with file protection, up to 100GB in cloud storage, and identity theft protection with credit monitoring.
  • Shield Standard offers all of the same features as Shield Lite while adding unlimited 24/7/365 tech support for up to three PCs through Tech Help, along with wire maintenance protection for your home through a Protection Plus plan. 
  • Shield Premium has all of Shield Standard’s features, in addition to PC Protect and whole-home tech help. You get coverage for computer hardware malfunction as well as for accidental damage to PCs. You also receive remote, enhanced tech support for up to 10 internet-connected devices on a 24/7/365 basis.
  • Windstream’s Premium Wi-Fi device connectivity support offers expert tech help with Wi-Fi issues like installation and activation. It also comes with Protection Plus to cover repair costs for equipment, such as wiring and jacks. This is the only Internet Shield package from Windstream that doesn’t include internet security software from McAfee.


Windstream provides DSL, fiber, cable, and dial-up internet services in pockets of 18 states in the US. Services are available at a wide range of speeds and price points, depending on where you live. The company boasts reasonably priced DSL connectivity at 100Mbps or less in rural regions. Windstream also offers fiber connectivity at Gig speeds in 150 communities in 16 states, with plans to expand.

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